Sales Optimisation Strategist – Italy Growth

MET Group; Lombardia; On-site; EUR 55,000 - 85,000; Full time

Job summary

MET Energia Italia is seeking a skilled Sales Optimisation Advisor to maximize customer value in the Italian Household market. You will drive initiatives across digital and agent-based sales channels, aligning with SME and Household teams to boost revenue and reduce churn.

You will leverage CRM data and analytics tools, develop strategies with senior leaders, and contribute to the broader digital sales roadmap while staying adaptable for cross-functional opportunities.

Qualifications

• Minimum 3 years in similar roles in energy companies.
• Entrepreneurial, dynamic, results-oriented mindset.
• Fluent in Italian and English.
• Strong analytical and data-driven decision skills.
• Experience working with CRM systems and analytics tools.
• Advanced Excel skills.

Responsibilities

• Define the key requirements and overall strategy to establish a strong and valuable relationship with customers following the sales process and manage related development projects.
• Oversee daily operations aimed at enhancing customer value, reducing churn, and increasing long-term revenues, aligning with Sales and Back-Office teams.
• Develop and implement an analytical framework to support data-driven decision-making and identify effective customer-value strategies.
• Support the Digital Sales strategy in shaping short- and long-term targets and resources.
• Be active and ready to take on new challenges across MET Group when needed.

Skills

Energy industry experience

CRM systems

Analytical skills

MS Office / Excel

Italian & English fluency

Strategic thinking

Data-driven decision making

Tools

CRM systems

Analytics tools

Excel

Job description

MET Energia Italia is seeking a skilled Sales Optimisation Advisor to maximize customer value in the Italian Household market. You will drive initiatives across digital and agent-based sales channels, aligning with SME and Household teams to boost revenue and reduce churn.

You will leverage CRM data and analytics tools, develop strategies with senior leaders, and contribute to the broader digital sales roadmap while staying adaptable for cross-functional opportunities.