Sales Operations Coordinator - Italy

Sungrow Europe; Milano; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

Sungrow Europe in Italy is seeking a Sales Operations Support professional to ensure smooth daily operations, accurate CRM data, and effective cross-functional coordination with logistics, finance, service, and HQ. The role emphasizes clear communication and process improvements in a fast-moving international environment.

You will prepare reports and updates to enhance visibility and decision-making, working closely with local sales teams while maintaining high data quality and efficient

Competenze

• Experience in sales operations, sales support, customer service, back-office coordination, or a similar commercial operations role.
• Structured and detail-oriented with the ability to manage multiple topics at once.
• Proficient with MS Office, especially Excel, and comfortable with CRM or ERP systems.
• Clear and professional communication with colleagues, customers, and cross-functional teams in an international business environment.
• Fluent in Italian and English at C1 level.
• Proactive, solution-oriented, and team-focused mindset.

Mansioni

• Support daily sales operations, including order follow-up, documentation handling, status tracking, and internal coordination.
• Act as a trusted point of contact for the local sales team and help ensure smooth communication with customers and internal stakeholders.
• Prepare reports, summaries, and sales-related updates that improve visibility, planning, and decision-making.
• Maintain accurate data in CRM and other internal systems while supporting strong process consistency and data quality.
• Work closely with logistics, finance, service, and headquarters to ensure efficient execution of commercial activities.
• Help improve internal workflows by identifying operational bottlenecks and contributing to smarter, simpler processes.

Conoscenze

Sales operations

Detail-oriented

Communication

Team collaboration

Bilingual Italian-English

Strumenti

Excel

CRM

ERP

Descrizione del lavoro

About

We’re excited to introduce a role that keeps our sales operations running smoothly and helps our teams and customers stay closely connected in a fast-moving international environment. Curious what this is all about? Let’s dive right in:

• Support daily sales operations, including order follow-up, documentation handling, status tracking, and internal coordination.
• Act as a trusted point of contact for the local sales team and help ensure smooth communication with customers and internal stakeholders.
• Prepare reports, summaries, and sales-related updates that improve visibility, planning, and decision-making.
• Maintain accurate data in CRM and other internal systems while supporting strong process consistency and data quality.
• Work closely with logistics, finance, service, and headquarters to ensure efficient execution of commercial activities.
• Help improve internal workflows by identifying operational bottlenecks and contributing to smarter, simpler processes.

Your mission

About

We’re excited to introduce a role that keeps our sales operations running smoothly and helps our teams and customers stay closely connected in a fast-moving international environment. Curious what this is all about? Let’s dive right in:

• Support daily sales operations, including order follow-up, documentation handling, status tracking, and internal coordination.
• Act as a trusted point of contact for the local sales team and help ensure smooth communication with customers and internal stakeholders.
• Prepare reports, summaries, and sales-related updates that improve visibility, planning, and decision-making.
• Maintain accurate data in CRM and other internal systems while supporting strong process consistency and data quality.
• Work closely with logistics, finance, service, and headquarters to ensure efficient execution of commercial activities.
• Help improve internal workflows by identifying operational bottlenecks and contributing to smarter, simpler processes.

Your profile

Role

All right all right, that was intriguing wasn’t it? Now, in order to fit into this role and feel happy for the long run, your ideal background should look a lot like this:

• You have experience in sales operations, sales support, customer service, back-office coordination, or a similar commercial operations role.
• You work in a structured and detail-oriented way and can manage several topics at once while keeping a clear overview.
• You are confident using MS Office, especially Excel, and feel comfortable working with CRM or ERP systems.
• You communicate clearly and professionally with colleagues, customers, and cross-functional teams in an international business environment.
• You are fluent in Italian and English at C1 level.
• You bring a proactive, solution-oriented, and team-focused mindset and enjoy working in a dynamic environment.

Why us?

Join our commercial operations environment in Italy and become part of a team that helps turn business activity into a smooth and reliable customer experience. In this role, you will work across departments, gain broad visibility of the sales process, and play an important part in keeping operations efficient, connected, and service-oriented. At Sungrow, you can expect an international setting, meaningful collaboration, and the opportunity to grow in a company that is helping shape the future of clean energy.

About Us

We are a green tech company with young creative minds.

We are fighting every day to make our mission happen – Clean Power for All!

With 870+GW of clean power presently installed worldwide, we are on the road to success!

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Want to know more? Check out what working with us is like!