Sales Manager – Tour Operators & Travel Agencies

Mangia's; Sicilia; On-site; EUR 45,000 - 65,000; Full time

Job summary

Mangia's is seeking a sales professional to develop and manage a TO/TA portfolio at national and international levels, driving production and revenue targets in the leisure and FIT channels.

You will negotiate contracts, plan sales activities, and monitor performance, while building strong relationships with Italian and international markets and traveling as required.

Qualifications

• 3–5 years of sales experience in hospitality/tourism, managing a TO/TA portfolio.
• Knowledge of the leisure market and contracting dynamics.
• Strong relationship-building, negotiation, and account-management skills.
• Fluent in Italian and English; a second language is a plus.
• Willingness to travel; solid knowledge of distribution systems.
• Analytical skills and strategic vision.

Responsibilities

• Manage and grow the existing TO/TA account portfolio, identifying new business opportunities.
• Negotiate contracts, rates, and terms with tour operators and agencies per RM guidelines.
• Plan and carry out sales calls, fam trips, workshops, and trade shows.
• Monitor account performance and prepare periodic reports.
• Work with the Contracting team on allotments and FIT/group terms.
• Manage relationships with assigned source markets (Italy and/or international).

Skills

Relationship-building

Negotiation

Account-management

Analytical skills

Strategic vision

Education

Degree in Economics or Management

Job description

Role Purpose

Develop and manage the portfolio of tour operators and travel agencies (leisure/FIT channel) at national and international levels, achieving production and revenue targets.

Key Responsibilities

• Manage and grow the existing TO/TA account portfolio, identifying new business opportunities.
• Negotiate contracts, rates, and commercial terms with tour operators and agencies in line with Revenue Management guidelines.
• Plan and carry out sales calls, fam trips, workshops, and participation in trade shows (e.g., TTG, BIT, ITB, WTM).
• Monitor individual account performance (production, pick-up, ADR) and prepare periodic reports.
• Work with the Contracting team on allotments and FIT/group terms.
• Manage relationships with assigned source markets (Italy and/or international markets).

Requirements

• Degree in Economics, Management, or other STEM fields.
• At least 3-5 years of sales experience in hospitality/tourism, managing a TO/TA portfolio.
• Knowledge of the leisure market and contracting dynamics.
• Strong relationship-building, negotiation, and account-management skills.
• Fluent in Italian and English; a second language is a plus.
• Willingness to travel.
• Solid knowledge of distribution systems.
• Analytical skills and strategic vision.