Sales Associate - La Rinascente

Brunello Cucinelli; Milano; On-site; EUR 25,000 - 35,000; Full time

Job summary

A luxury fashion brand in Milan is looking for a Sales Associate who will embody the brand's philosophy and deliver excellent customer experiences. Candidates should be fluent in French and English with up to three years of retail experience. Responsibilities include managing sales transactions, maintaining store visual displays, and ensuring the availability of products. A passion for fashion trends and a polite demeanor are essential in this role.

Qualifications

• Up to three years of experience in Retail.
• Ability to demonstrate willingness and versatility with diverse customers.

Responsibilities

• Represent the brand and maintain its philosophy.
• Ensure excellence in customer service and experience.
• Maintain visual displays and manage store inventory.

Skills

Fluent in French

Fluent in English

Customer interaction

Knowledge of fashion trends

Job description

Corresponding to a key figure within this philosophy, the Sales Associate assumes the responsibility to personally represent it in front of our customers and is concurrently responsible for presenting the philosophy in relation to the profound work which occurs from Solomeo all the way to the boutique.

The quality that we would like to offer resides, first of all, in the daily attention to personal appearance within the store, with a style that meets the standards of casual elegance of signature luxury of the brand. Furthermore, appearance signifies a polite, helpful disposition and being attentive to both customers and to colleagues: group work is carried out within the boutique which, under the coordination of the Store Manager, follows all of the necessary activities to provide customers with an experience of excellence.

The elements needed to keep up-to-date with product knowledge, aesthetics and philosophy are provided each season, in order to allow the Sales Associate to competently follow and guide the customer through the collection, to trying on and the selection. It is necessary to adhere to a service of sales, which renders our store experience unique and which demonstrates the special attention that accompanies our business from the creation of the collection all the way to the final presentation.

Managing the working environment not only includes the appearance in the boutique, the relationship with the customers and conducting sales transactions, but also provides for looking after visual displays: within the store as well as the window displays, both for daily placements and for periodical dressings and amendments. Moreover, managing includes organised administration of the warehouse and inventory, so that the supply and availability responds to an orderly and clear criterion, in absolute support of the communication with customers and the company.

Role Responsibilities

For the role of Sales Associate we are seeking a candidate who combines professional expertise and enthusiasm with courteous and helpful communication skills. A candidate who is careful to illustrate the signature quality of the workmanship and materials, in order to be able to guide the client through the particular style of the brand and the seasonal proposals, maintaining the discretion of the company philosophy.

Qualifications

To be successful in this role, applicants should be fluent in French and English and have gained up to three years of experience in Retail.

It is absolutely essential that applicants possess the ability to demonstrate willingness and versatility when interacting with customers from all over the world and that they are passionate and keep abreast of both standards and trends in fashion.