SALES ASSOCIATE

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Aversa; Presencial; EUR 12.000 - 21.000; A tiempo parcial

Descripción de la vacante

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Italy (Caserta area) seeks a friendly sales associate to greet customers, highlight products, and provide informed guidance on merchandise. Learn product features, support promotions, and deliver premier service with a positive, energetic attitude.

The role emphasizes customer engagement, POS operations, inventory upkeep, and teamwork. No prior experience required; HS diploma preferred. Hours are flexible and may include weekends/holidays.

Formación

• Basic knowledge of products and merchandise.
• Retail experience preferred but not required.
• Strong interpersonal and communication skills; read/write and interpret documents.
• Ability to communicate on the telephone with proper etiquette.

Responsabilidades

• CUSTOMER SERVICE — Proactively engage customers and make a connection.
• Ask questions and listen to customer needs.
• Direct customers to merchandise and inform about events, promotions, and STAR card.
• Provide premier customer service and build respectful relationships.
• Maintain store appearance and assist with inventory duties.
• Cross-sell and upsell products; use POS system for transactions.

Conocimientos

Customer service

Interpersonal skills

Communication skills

Multi-tasking

Educación

High school diploma

Herramientas

POS system

Descripción del empleo

This position is open to U.S. citizens who are Active-Duty Members and family members of U.S. Military or Civilian personnel currently assigned to Naples, Italy.

Hours: Mon-Fri 1000-1400.

• No Fee Passport (front page, Visa page; Statement from back page)
• Sojourner's Permit or Receipt
• Sponsor's Orders
• DoD ID Card (both sides)
• Social Security Card
• Overseas Residency Questionnaire
• Military Spouse/Family Member Preference Form
• DD214 (if prior military)
• Authorization Chit (Active duty)
• Letter of Good Standing (H.S. Students only)
• Confirmation of Enrollment (Dependents going to college)

Job Summary

As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

CUSTOMER SERVICE - Proactively engage and make a connection with customers.

• Asking questions and listening to customer s needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
• Provide premier customer service.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

ORGANIZATION - Maintaining store appearance.

SALES - Cross-selling products and knowing layout of the store.

• Make suggestions to customer on latest trends and current promotions based on customer s individual needs.
• Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation INVENTORY
• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories

DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments.

• Other Duties as assigned

QUALIFICATIONS PRODUCT KNOWLEDGE

Basic Knowledge Of Products Merchandise

EXPERIENCE

Retail experience preferred but not required

COMMUNICATION SKILLS

Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.

MATHETMATICAL SKILLS

Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS WORK ENVIRONMENT

This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS

Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays.

No Experience Required. High School Graduate Or Equivalent Preferred.

Primary Location

Italy-Caserta-Gricignanodi Aversa

Schedule

Flexible (0 - 19.5 hours)

Unposting Date

Oct 30, 2026, 10:59:00 PM