Sales Associate: Elevate Customer Experience & Upsell

Navy Exchange Service Command; Catania; In loco; EUR 24.000 - 31.000; Tempo pieno

Descrizione del lavoro

Navy Exchange Service Command at Sigonella, Italy seeks a Sales Associate to be the face of our retail team and assist customers with knowledge and professionalism.

You will learn product details, highlight our brand, and deliver educational service that strengthens relationships with U.S. military families. This role emphasizes a positive, energetic attitude and customer-focused service.

Competenze

• Basic product knowledge and ability to explain features.
• Retail experience preferred but not required.
• Strong reading, writing and verbal communication skills.
• Basic math for cash handling and transactions.
• Ability to multi-task and work as part of a team.

Mansioni

• Provide proactive customer service and build rapport with shoppers.
• Ask questions to understand customer needs and upsell where appropriate.
• Direct customers to merchandise and inform about promotions and events.
• Operate POS system, handle cash, and process transactions accurately.
• Maintain store appearance and assist with inventory and paperwork.

Conoscenze

Product knowledge

Retail experience

Communication skills

Math skills

Reasoning ability

Formazione

High school diploma or equivalent

Descrizione del lavoro

Navy Exchange Service Command at Sigonella, Italy seeks a Sales Associate to be the face of our retail team and assist customers with knowledge and professionalism.

You will learn product details, highlight our brand, and deliver educational service that strengthens relationships with U.S. military families. This role emphasizes a positive, energetic attitude and customer-focused service.