SALES ASSOCIATE

Navy Exchange Service Command; Caserta; On-site; EUR 17,000 - 24,000; Part time

Job summary

Navy Exchange Service Command in Caserta, Italy, is seeking a Sales Associate to be the face of our brand, delivering friendly service and helping customers discover products and promotions.

You will learn product knowledge, assist with merchandising, process sales via POS, and support inventory and store upkeep while working a flexible part-time schedule.

Qualifications

• Basic knowledge of products and merchandise.
• Retail experience preferred but not required.
• Strong interpersonal and communication skills, with the ability to read, write, and interpret safety rules and procedures.
• Basic math functions such as addition, subtraction, multiplication and division.
• Reasoning ability to multi-task, work as part of a team, and take initiative with minimal supervision.
• High school graduate or equivalent preferred.

Responsibilities

• CUSTOMER SERVICE - Proactively engage and connect with customers.
• Ask questions and listen to customer needs.
• Direct customers to merchandise and inform them about promotions and events.
• Provide premier customer service and build positive relationships.
• Maintain store appearance and organize merchandise.
• Assist with cross-selling and upselling based on customer needs.
• Operate Point-of-Sales system and handle cash, discounts, and gift cards.
• Assist with inventory processes and ticketing.

Skills

Product knowledge

Retail experience

Communication skills

Mathematical skills

Reasoning ability

Teamwork

Education

High school diploma or equivalent

Job description

SALES ASSOCIATE

Job Number

260003IX

Primary Location

Italy-Caserta-Gricignanodi Aversa

Organization

Naples Pay Range: 15.00

This position is open to U.S. citizens who are Active-Duty Members and family members of U.S. Military or Civilian personnel currently assigned to Naples, Italy.

Application Documents

Please bring the documents listed below to the Support Site Main Store Human Resources Office before your application can be considered, DO NOT attach documents to your online application:

• No Fee Passport (front page, Visa page; Statement from back page)
• Sojourner's Permit or Receipt
• Sponsor's Orders
• DoD ID Card (both sides)
• Social Security Card
• Overseas Residency Questionnaire
• Military Spouse/Family Member Preference Form
• DD214 (if prior military)
• Authorization Chit (Active duty)
• Letter of Good Standing (H.S. Students only)
• Confirmation of Enrollment (Dependents going to college)

Job Summary

As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

• CUSTOMER SERVICE - Proactively engage and make a connection with customers.
• Asking questions and listening to customer s needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
• Provide premier customer service.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
• ORGANIZATION - Maintaining store appearance.
• SALES - Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer s individual needs.
• Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation INVENTORY
• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories
• DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments
• Other Duties as assigned

QUALIFICATIONS

PRODUCT KNOWLEDGE - Basic knowledge of products merchandise

EXPERIENCE - Retail experience preferred but not required

COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.

MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division.

REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

No experience required. High school graduate or equivalent preferred.

PHYSICAL DEMANDS WORK ENVIRONMENT

This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS

Enthusiastic friendly and energetic with a desire to provide outstanding service.

WORK HOURS

Available to work a variety of hours which may include early mornings evenings weekends and holidays

Schedule

Flexible (0 - 19.5 hours)

Unposting Date

Oct 31, 2026, 3:59:00 AM