Sales Assistant

360 Talent; Milano; On-site; EUR 32,000 - 39,000; Full time

Job summary

360 Talent is partnering with a prestigious Italian luxury fashion house in Milan to identify an experienced Client Advisor for its Milan boutique. You will deliver a personalized luxury experience to local and international clients, building meaningful relationships and showcasing the brand's craftsmanship and timeless elegance.

The ideal candidate has 3+ years in luxury retail, fluency in Russian, English and Italian, and a proven sales record with strong clienteling skills.

Qualifications

• 3+ years of experience in luxury or premium fashion retail.
• Fluent Russian, English and Italian.
• Proven sales track record and strong clienteling skills.
• Excellent communication, interpersonal, and relationship-building abilities.
• Polished appearance, proactive attitude, and strong teamwork skills.

Responsibilities

• Deliver a personalized luxury experience to local and international clientele.
• Achieve individual sales targets and KPIs through relationship selling and clienteling.
• Develop and maintain a loyal client portfolio, utilizing CRM tools and proactive outreach.
• Provide expert product knowledge and styling advice.
• Collaborate with the boutique team to achieve commercial objectives and maintain high service standards.

Skills

Clienteling

Relationship selling

Luxury retail

Sales targets

Product knowledge

Tools

CRM tools

Job description

• Annual Gross Salary: Up to €35,000, depending on experience.
• Opportunity to join a prestigious Italian luxury fashion house in Milan.
• Dynamic, international working environment.

The Opportunity

We are partnering with a prestigious Italian luxury fashion house to identify an experienced Client Advisor for its Milan boutique.

This is an exciting opportunity for a passionate luxury retail professional who enjoys building meaningful client relationships, delivering exceptional service, and representing a brand renowned for its craftsmanship and timeless elegance.

Key Responsibilities

• Deliver a personalized luxury experience to local and international clientele.
• Achieve individual sales targets and KPIs through relationship selling and clienteling.
• Develop and maintain a loyal client portfolio, utilizing CRM tools and proactive outreach.
• Provide expert product knowledge and styling advice.
• Collaborate with the boutique team to achieve commercial objectives and maintain high service standards.

What We’re Looking For

• 3+ years of experience in luxury or premium fashion retail.
• Fluent Russian, English and Italian.
• Proven sales track record and strong clienteling skills.
• Excellent communication, interpersonal, and relationship-building abilities.
• Polished appearance, proactive attitude, and strong teamwork skills.