Rome Tours Operations Lead - On-Site

Wandrian; Roma; In loco; EUR 16.756 - 20.071; Tempo pieno

Descrizione del lavoro

Wandrian is seeking an Operations Lead to join our team in Rome. This role ensures the smooth running of tours and exceptional experiences for our travelers across Italy. You will support guides, manage bookings, and act as a valuable resource for our customers.

Candidates should have at least 2 years of experience in the Italian tourism industry, excellent communication skills in English and Italian, and the ability to thrive in dynamic environments. Join us to create unforgettable vacations for travelers!

Competenze

• At least 2 years experience in the Italian tourism industry.
• Reliable, organized, and calm under pressure.
• Tech-savvy with experience in booking systems.

Mansioni

• Provide top-notch customer support at meeting points.
• Manage tour cancellations, modifications, and rebookings.
• Liaise with guests at lounges and ensure smooth experiences.

Conoscenze

Customer support

Tour logistics management

Problem-solving

Tech-savvy

Excellent communication (English and Italiano)

Descrizione del lavoro

Wandrian is seeking an Operations Lead to join our team in Rome. This role ensures the smooth running of tours and exceptional experiences for our travelers across Italy. You will support guides, manage bookings, and act as a valuable resource for our customers.

Candidates should have at least 2 years of experience in the Italian tourism industry, excellent communication skills in English and Italian, and the ability to thrive in dynamic environments. Join us to create unforgettable vacations for travelers!