Rome COO: Scale Ops & Lead Post-Acquisition Integration

Phipps Cameron Recruitment Ltd; Italy; On-site; EUR 100,000 - 120,000; Full time

Job summary

We are recruiting a Chief Operating Officer (COO) for a leading independent insurance brokerage and risk management group, based in Rome, Italy. The role requires on-site leadership to translate strategic ambitions into operational performance, harmonising processes across multiple entities and driving post‑acquisition integration while safeguarding client relationships.

The COO will oversee operating models, establish benchmarks, and implement scalable processes across the Group, reporting to

Responsibilities

• Oversee the Group's operating model across units, functions and locations.
• Review and optimise processes, workflows and structures to improve efficiency and scalability.
• Establish common operating standards and performance benchmarks.
• Lead the operational integration of newly acquired businesses.
• Define KPIs and management reporting to monitor performance and drive improvements.
• Support change management and leadership development for the organisation.

Job description

We are recruiting a Chief Operating Officer (COO) for a leading independent insurance brokerage and risk management group, based in Rome, Italy. The role requires on-site leadership to translate strategic ambitions into operational performance, harmonising processes across multiple entities and driving post‑acquisition integration while safeguarding client relationships.

The COO will oversee operating models, establish benchmarks, and implement scalable processes across the Group, reporting to