Chief Operating Officer - B2B Rental Services

Page Executive; Milano; On-site; Riservato; Full time

Benefits offered by this job

Company car

Performance bonus

Job summary

Page Executive in Milan is seeking a Chief Operating Officer to work closely with Ownership during a growth phase. The role oversees Operations, Service, Logistics, Quality, Branches, Sales, Customer Service, Procurement and HR, driving efficiency and organizational effectiveness across about 150 staff and nationwide networks.

The successful candidate will have a proven track record in entrepreneurial, PE-backed settings, lead with pragmatism, and spend regular on-site time at HQ while traveling

Qualifications

• Proven experience as a Chief Operating Officer or similar in ownership-driven businesses.
• Strong background in B2B services with recurring revenue models.
• Experience integrating Operations, Supply Chain, and commercial functions.
• Experience with ownership-backed or private-equity-backed companies.
• Proven capability to lead people and deliver performance.

Responsibilities

• Lead and oversee operational activities to achieve business, quality and efficiency targets.
• Manage and develop an organization of approximately 150 employees, including a nationwide commercial network.
• Ensure integration and coordination across Operations, Service, Logistics, Branches, Sales, Customer Service, Procurement and HR.
• Monitor and optimize processes, planning tools, and performance management systems.
• Support organizational development initiatives and strengthen internal managerial capabilities.
• Partner with Ownership in strategic initiatives and growth projects, including acquisitions.
• Identify and implement opportunities to support business growth.
• Maintain a strong field presence, working closely with employees, customers and operations teams.

Skills

Executive leadership

Operations management

Supply chain management

B2B services experience

Private equity exposure

Job description

• Market-Leading Italian Entrepreneurial Company Backed by a Private Equity Fund
• Opportunity to play a key role in the company's growth and development.

About Our Client

On behalf of a solid and well-established Italian entrepreneurial company, a recognized leader in its market, we are seeking a Chief Operating Officer (COO) to work closely with Ownership during a phase of growth, organizational evolution, and managerial strengthening.

Operating successfully for more than thirty years, the company is a national reference point in high-value-added services dedicated to the Food Industry, Large-Scale Retail (GDO), Food Retail, and Ho.Re.Ca. sectors. Through a distinctive business model that combines recurring service revenues, specialized technical support, logistics excellence, and strong customer proximity, the company serves a large and loyal client base through a nationwide operational network.

Backed by institutional investors and a long-term growth vision, the organization is pursuing both organic growth and strategic acquisitions, with the objective of further strengthening its organizational structure and expanding its international presence.

Reporting directly to Ownership, the COO will be responsible for coordinating the company's key functions, ensuring alignment between strategic objectives, operational performance, and business development initiatives. The role will oversee Operations, Service, Logistics, Quality, Branches, Sales, Customer Service, Procurement, and Human Resources, playing a critical role in driving growth, efficiency, and organizational effectiveness.

The search is aimed at executives accustomed to operating in entrepreneurial environments with actively involved ownership, characterized by strong leadership, pragmatism, and a hands-on execution mindset.

Job Description

The COO will partner closely with the Chief Executive Officer and Ownership in the day-to-day management of the company, acting as a key bridge between shareholders and the organization's core business functions.

• Lead and oversee operational activities, ensuring the achievement of business, quality, and efficiency objectives.
• Manage and develop an organization of approximately 150 employees, including a nationwide commercial network.
• Ensure effective integration and coordination across Operations, Service, Logistics, Branches, Sales, Customer Service, Procurement and Human Resources.
• Monitor and optimize processes, planning tools, and performance management systems.
• Support organizational development initiatives and strengthen internal managerial capabilities.
• Partner with Ownership in the execution of strategic initiatives and growth projects, including potential integration and acquisition activities.
• Identify and implement operational and organizational improvement opportunities to support business growth.
• Maintain a strong field presence, working closely with employees, customers, and operational teams.

The Successful Applicant

• Proven experience as a Chief Operating Officer, General Manager, or Operations Director within entrepreneurial businesses characterized by significant operational, logistics, or service complexity.
• Strong background in B2B services, preferably within recurring-revenue business models such as rental, maintenance, technical services, facility services, field services, or distribution.
• Demonstrated experience in the integrated management of Operations, Supply Chain, and structured commercial organizations.
• Previous exposure to companies with active ownership and/or private equity involvement.
• Solid track record in managing people, processes, and operational and financial performance.
• Strong results orientation, pragmatic approach, and the ability to lead change while preserving the company's culture and values.
• Authoritative leadership style, excellent interpersonal skills, and the ability to build consensus across all organizational levels.
• Availability to maintain a regular on-site presence at headquarters and travel extensively across Italy.

What’s on Offer

• Compensation package ranging between €140,000 - € 150,000 base salary plus additional benefits, including company car and performance bonus.
• Performance-based bonus linked to the achievement of agreed objectives;
• Opportunities for professional growth and career development within a stimulating environment;

Unless you are applying for positions reserved for protected categories under Law 68/99 (in which case we only ask you to confirm that you belong to these categories, without any further information on your health or disability), your CV must not contain any information relating to your health status or to your belonging to a protected category, as this is not relevant to the assessment of your application.