Retail Shift Leader - Flexible Hours & Benefits

Tesco; None; On-site; EUR 26,000 - 28,000; Part time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague discounts

Wellbeing services

Life cover

Pension

Employee shares

Cycle-to-work

Job summary

Tesco is seeking a Shift Leader for Days at Liverpool Leathers Lane Express. You will lead the team to deliver a great in-store experience, coaching colleagues and coordinating across store areas to answer day‑to‑day queries.

The role requires strong leadership, excellent customer service, and adaptability to changing conditions. Tesco offers flexible schedules, 20 days holiday (plus bank holidays) and a comprehensive benefits package.

Qualifications

• Experience in a team lead or management role in a fast-paced retail environment.
• Strong service orientation with a passion for meeting customer needs.
• Ability to communicate clearly and keep the team well informed.

Responsibilities

• Leading the team to deliver a great in-store experience for customers.
• Work across store areas and act as the go-to person for daily queries.
• Build inclusive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Customer service

Communication

In-store operations

Job description

Tesco is seeking a Shift Leader for Days at Liverpool Leathers Lane Express. You will lead the team to deliver a great in-store experience, coaching colleagues and coordinating across store areas to answer day‑to‑day queries.

The role requires strong leadership, excellent customer service, and adaptability to changing conditions. Tesco offers flexible schedules, 20 days holiday (plus bank holidays) and a comprehensive benefits package.