Restaurant Supervisor

Greenhouse Software, Inc.; Firenze; In loco; EUR 28.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounts on properties

Growth opportunities

Events & team culture

Descrizione del lavoro

The Social Hub is hiring a Restaurant Supervisor to lead the front-of-house during service, support onboarding, and maintain smooth daily operations across dining areas. You’ll work closely with the Restaurant Manager, set a positive tone, and ensure guests enjoy warm, attentive service throughout each sitting.

You’ll guide the floor team, train new members, and collaborate with kitchen and bar staff to keep service flowing, while staying calm under pressure and leading by example.

Competenze

• 1-2 years of experience in a senior waiter/barista/bartender role
• Ability to lead the front-of-house during service
• Clear communication and staying composed during busy periods
• Attention to detail and consistent service
• Genuine hospitality energy and guest-facing attitude
• Team collaboration and leading by example
• Fluency in English and Italian (additional languages a bonus)

Mansioni

• Lead the front-of-house team during service and set a positive, upbeat tone
• Guide the crew on the floor, solving small issues in the moment
• Support training and onboarding for new team members
• Keep daily operations smooth by checking setups, stock, cleanliness and safety
• Stay present on the floor, engage with guests and assist where needed
• Handle transactions accurately and report irregularities
• Share shift targets and motivate the team to reach them
• Work with kitchen and bar teams to maintain flow of service

Conoscenze

Team leadership

Guest service

Communication

Calm under pressure

Attention to detail

Hospitality energy

Descrizione del lavoro

Your Mission, Should You Choose to Accept It

You’re the kind of person who loves being in the middle of the action, and that’s exactly where this role lives. As our Restaurant Supervior, y ou’ll focus on creating a smooth flow across the dining room, helping the team deliver warm, attentive service throughout every sitting. You’ll work closely with the Restaurant Manager, help new team members find their rhythm, and keep daily operations running like a well-oiled machine.

In Case YouDon’tKnowWhoWe Are

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay,learnand play and most importantly – be themselves. As an employer we look,actand think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftopbarand eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

WhatYou’llDo

• Lead the front-of-house team during service and set a positive, upbeat tone
• Guide your crew on the floor, helping them solve small issues in the moment
• Support training and onboarding for new team members
• Keep daily operations smooth by checking setups, stock,cleanlinessand safety
• Stay present on the floor, chat with guests and jump in where needed
• Handle transactions accurately and pass on any irregularities
• Share targets for the shift and motivate the team to reach them
• Work closely with the kitchen and bar teams to keep service flowing

WhatYou’llHave

• You have 1-2 years of experience in a senior waiter,baristaor bartender role
• You bring confidence leading a team during service
• You communicate clearly and stay calm when things get busy
• You have an eye for detail and keep service consistent
• You bring genuine hospitality energy and enjoy being guest-facing
• You work well with different teams and lead by example
• You speak English and Italian, extra languages are a bonus

What We Offer

• The opportunity to work at a dynamic, multi-national company. Not just another hotel -we’rea game changing innovator, challenging everyconventionand defining the future
• The chance to learn and grow in your role with the potential for future growth
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

Who you are, is how we want you to be.To us, hybrid hospitality goes across the board, from how we service our guests to how werepresentourselves.Here, everyone belongs, and we welcome people no matter theirnationality, gender, age, sexual orientation,religionorculture.Your authenticitykeeps ourteam diverse.Come as you are.

At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework.We make our best and fairest offer upfront, so we don't negotiate salaries.Because fairness shouldn’t depend on who negotiates best.