Restaurant Manager

Hotel La Palma; Capri; In loco; EUR 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Uniforms & laundry service

Staff meals in staff restaurant

Staff accommodation

Competitive salary package

Career growth and advancement

Descrizione del lavoro

Hotel La Palma, Capri’s first luxury hotel, is seeking a Restaurant Manager to lead the overall restaurant operation across its signature restaurant, Fuoco by Casa Tua, and Mare by Casa Tua. You will ensure exceptional dining experiences, guide a high-performing team, and align service with top luxury hospitality standards.

Working closely with the Executive Chef and hotel leadership, you will drive HR processes, scheduling, talent development, and KPI-driven performance while maintaining

Competenze

• Significant experience in luxury hotels, fine dining establishments, or internationally recognized hospitality brands.
• Strong passion for service excellence, people leadership, and operational performance.

Mansioni

• Lead overall restaurant operation and ensure delivery of exceptional dining experiences.
• Maintain outstanding service quality, drive guest satisfaction, oversee team performance, and ensure LQA standards compliance.
• Collaborate with Executive Chef and hotel leadership to foster a culture of excellence and continuous improvement.

Descrizione del lavoro

Hotel La Palma, Capri’s first hotel, founded in 1822 and now reimagined as an elegant 50-room luxury property managed by Oetker Hotels, has partnered with Casa Tua since 2026 to create a distinctive collection of dining experiences. At the heart of this collaboration are Casa Tua, the signature restaurant; Fuoco by Casa Tua, the rooftop restaurant and bar; and Mare by Casa Tua, the seaside restaurant and beach club.

Casa Tua invites you to join its team and become part of a unique hospitality project, where talent is nurtured and professional growth is encouraged.

Missions

As Restaurant Manager, you will lead the overall restaurant operation, ensuring the delivery of exceptional dining experiences aligned with the highest luxury hospitality standards. You will be responsible for maintaining outstanding service quality, driving guest satisfaction, overseeing team performance, and ensuring full compliance with LQA standards.

The role is accountable for the effective leadership of the restaurant team, workforce planning, scheduling, talent development, and operational organization. Working in close collaboration with the Executive Chef and hotel leadership team, you will foster a culture of excellence, engagement, accountability, and continuous improvement while achieving departmental business objectives and financial targets.

Profile

The ideal candidate is an accomplished hospitality professional with significant experience in luxury hotels, fine dining establishments, or internationally recognized hospitality brands. A strong passion for service excellence, people leadership, and operational performance is essential.

The role requires extensive knowledge of luxury service standards, including LQA (Leading Quality Assurance) criteria, with the ability to embed these standards into every aspect of the guest journey. The successful candidate leads by example on the restaurant floor, ensuring impeccable service execution, attention to detail, and personalized guest recognition.

The Restaurant Manager is responsible for leading, developing, and motivating the team through effective coaching, performance management, succession planning, and continuous training initiatives. Particular emphasis is placed on fostering employee engagement, promoting teamwork, and cultivating a positive and inclusive working environment.

Strong expertise in workforce management is required, including scheduling, labor planning, rostering, productivity monitoring, holiday allocation, staffing level optimization, and ensuring appropriate team coverage according to business demands. Previous experience in recruitment, onboarding, performance evaluations, disciplinary procedures, and talent retention strategies is highly desirable.

The ideal candidate demonstrates a solid understanding of restaurant operations, service sequencing, VIP guest management, complaint resolution, upselling strategies, revenue enhancement, and quality assurance processes. He or she should be comfortable analyzing operational KPIs, forecasting business volumes, managing labor costs, and driving profitability while preserving exceptional guest satisfaction.

Excellent communication, leadership, and organizational abilities are essential, together with a hands‑on approach, strong emotional intelligence, and the ability to effectively manage multiple priorities in a fast‑paced luxury environment.

Benefits

• company-provided uniforms and laundry service
• complimentary meals in the staff restaurant based on scheduled shifts
• staff accommodation
• a competitive salary package
• opportunities for professional growth and career advancement.

Oetker Hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. The collection includes Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, L’Apogée Courchevel, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe. In 2027, a new masterpiece will be opening in Saint-Tropez.