Director Restaurant

Confidential Careers; Emilia-Romagna; On-site; EUR 40,000 - 60,000; Full time

Job summary

A structured restaurant and bar venue in Emilia-Romagna is seeking an experienced Restaurant & Bar Operations Manager / Head of Floor. This role involves managing daily operations, supervising staff, ensuring service quality, and overseeing financial controls while maintaining a strong focus on guest experience. Ideal candidates should have proven operational management experience, strong organizational skills, and a hands-on approach to service delivery.

Qualifications

• Proven experience in operational management within restaurants, bars or hospitality venues.
• Strong organizational and people management skills.
• Hands-on approach, reliability and attention to detail.

Responsibilities

• Manage the day-to-day operations of the restaurant and bar.
• Supervise staff scheduling and daily operations.
• Oversee cash handling and monitor operational costs.

Skills

Operational management

Organizational skills

People management

Attention to detail

Service quality focus

Job description

For a structured restaurant and bar venue offering lunch, dinner, bar service and events, we are seeking an experienced Restaurant & Bar Operations Manager / Head of Floor, reporting directly to the Ownership.

The role is operational and organizational in nature, with responsibility for the day-to-day management of the venue, ensuring service continuity, compliance with standards and effective team coordination.

Key Responsibilities

Staff Scheduling & Daily Operations

• Update staff rota and manage shift scheduling, with final verification of worked hours
• Cover absences, manage shift changes and lead daily team briefings
• Supervise lunch, dinner and bar service
• Oversee breakfast operations at an organizational level, including staff management, scheduling and general supervision (not directly operational on service)

Operations & Financial Control

• Manage restaurant opening and closing procedures
• Oversee cash handling and related reporting
• Place orders with suppliers, verify invoices and monitor operational costs
• Conduct monthly inventories and periodic stock checks

Reservations & Coordination

• Coordinate with hotel reception for guest reservations
• Manage reservations through dedicated platforms (e.g. SuperB)
• Liaise with event managers for the planning and execution of events

Team Management

• Organize team operations, holidays and staffing coverage
• Train staff and ensure operational procedures are consistently applied
• Support recruitment activities, including CV screening, interviews and onboarding

Standards & Facility Management

• Update and maintain restaurant and bar checklists
• Monitor service quality standards and mise en place
• Manage staff uniforms
• Oversee the condition of the venue and report maintenance or repair needs

Ideal Profile

• Proven experience in operational management within restaurants, bars or hospitality venues
• Strong organizational and people management skills
• Hands‑on approach, reliability and attention to detail
• Experience working in entrepreneurial environments with direct ownership interaction
• Strong focus on service quality and guest experience