Restaurant Operations Manager

COREcruitment Ltd; Venezia; On-site; EUR 30,000 - 35,000; Full time

Job summary

COREcruitment Ltd is seeking a Restaurant Operations Manager in Venice to oversee the restaurant's P&L, control costs, and drive brand standards in a fast-paced setting.

You will lead teams, schedule work, recruit and develop talent, and collaborate with departments to boost guest satisfaction and sales while maintaining high service quality. Fluent English required; Italian a plus.

Qualifications

• Proven track record in an Operations Manager role within a high-volume, full-service, casual-themed restaurant.
• Innovative thinker with the ability to introduce creative solutions to the team.
• Passionate about service with a guest-first mindset.
• Strong verbal and written communication skills.
• Business acumen with problem-solving expertise to diagnose issues and implement effective solutions.
• Excellent listening and interpersonal skills, with the ability to communicate complex ideas clearly.
• Confident presenter—able to pitch ideas to diverse audiences, including guests, teams, and leadership.
• Fluency in English required; multilingual abilities are a plus.

Responsibilities

• Financial Oversight: Understand and manage budgetary and P&L components, ensuring cost efficiency and profitability.
• Team Leadership: Mentor, coach, and develop staff into brand ambassadors, fostering a culture of exceptional customer service.
• Workforce Management: Create and adjust work schedules in line with forecasting and budgetary guidelines.
• Departmental Leadership: Run a cost centre or department, ensuring smooth operations and brand consistency.
• Cross-Department Collaboration: Work closely with all teams to execute systems and processes that deliver high-quality products and services.
• Team Development: Assist in building a high-performing team that aligns with the restaurant’s vision and values.
• Retail & Sales Growth: Implement brand standards in retail operations while identifying innovative opportunities to boost sales through guest and staff engagement.
• Guest-Centric Culture: Foster an environment where guest satisfaction is the top priority, meeting or exceeding brand benchmarks.
• Quality Assurance: Monitor and maintain service standards to ensure guest expectations are consistently met.
• Music & Guest Engagement: Connect with guests through knowledge of music trends and history.
• Talent Acquisition & Retention: Support leadership in recruiting, developing, and retaining top talent, placing them in roles that maximize their potential.
• Performance Management: Set clear goals and expectations for team members, using performance reviews to drive accountability and success.
• Career Development: Guide staff along structured career paths, ensuring growth and advancement opportunities.
• Training & Development: Act as a Learning Coach, designing and executing training programs to enhance skills and improve retention.

Skills

Budgeting & P&L

Team leadership

Forecasting

Customer service orientation

Communication

Problem solving

English fluency

Job description

Job title: Restaurant Operations Manager

Location: Venice, Italy

Salary: €30.000-€35.000 gross per year

Start date: ASAP

We are seeking an Operations Manager who will oversee key financial aspects of the restaurant’s P&L, ensuring budget alignment and cost control while supporting leadership in upholding brand standards, core values, and business objectives.The role is to drive operational excellence, guest satisfaction, and team development in a fast-paced, high-energy environment.

Key Responsibilities:

• Financial Oversight: Understand and manage budgetary and P&L components, ensuring cost efficiency and profitability.
• Team Leadership: Mentor, coach, and develop staff into brand ambassadors, fostering a culture of exceptional customer service.
• Workforce Management: Create and adjust work schedules in line with forecasting and budgetary guidelines.
• Departmental Leadership: Run a cost centre or department, ensuring smooth operations and brand consistency.
• Cross-Department Collaboration: Work closely with all teams to execute systems and processes that deliver high-quality products and services.
• Team Development: Assist in building a high-performing team that aligns with the restaurant’s vision and values.
• Retail & Sales Growth: Implement brand standards in retail operations while identifying innovative opportunities to boost sales through guest and staff engagement.
• Guest-Centric Culture: Foster an environment where guest satisfaction is the top priority, meeting or exceeding brand benchmarks.
• Quality Assurance: Monitor and maintain service standards to ensure guest expectations are consistently met.
• Music & Guest Engagement: Connect with guests through knowledge of music trends and history.
• Talent Acquisition & Retention: Support leadership in recruiting, developing, and retaining top talent, placing them in roles that maximize their potential.
• Performance Management: Set clear goals and expectations for team members, using performance reviews to drive accountability and success.
• Career Development: Guide staff along structured career paths, ensuring growth and advancement opportunities.
• Training & Development: Act as a Learning Coach, designing and executing training programs to enhance skills and improve retention.

Key requirements:

• Proven track record in an Operations Manager role within a high-volume, full-service, casual-themed restaurant.
• Innovative thinker with the ability to introduce creative solutions to the team.
• Passionate about service with a guest-first mindset.
• Strong verbal and written communication skills.
• Business acumen with problem-solving expertise to diagnose issues and implement effective solutions.
• Excellent listening and interpersonal skills, with the ability to communicate complex ideas clearly.
• Confident presenter—able to pitch ideas and information to diverse audiences, including guests, teams, and leadership.
• Fluency in English required; multilingual abilities are a plus.

Job title: Operations Manager

Location: Venice, Italy

Salary: €30.000-€35.000 gross per year

Start date: ASAP