Remote Revenue Systems CRM Admin (Salesforce/HubSpot)

YO AI Labs; Roma; Remoto; EUR 79.000 - 106.000; Part-time

Descrizione del lavoro

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator to support revenue systems and CRM governance for a SaaS project. The role focuses on auditing CRM data, resolving inconsistencies, and standardizing processes across platforms.

The ideal candidate will have 4–6 years of hands‑on CRM experience, strong knowledge of CRM objects and automation, and the ability to translate complex workflows into clear operational steps. This is a remote contractor position in the SaaS sector.

Competenze

• 4–6 years of hands‑on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross‑system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Mansioni

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Conoscenze

CRM experience

CRM governance

Data reconciliation

SQL basics

APIs

SaaS environments

English communication

Strumenti

Salesforce

HubSpot

Microsoft Dynamics 365

Descrizione del lavoro

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator to support revenue systems and CRM governance for a SaaS project. The role focuses on auditing CRM data, resolving inconsistencies, and standardizing processes across platforms.

The ideal candidate will have 4–6 years of hands‑on CRM experience, strong knowledge of CRM objects and automation, and the ability to translate complex workflows into clear operational steps. This is a remote contractor position in the SaaS sector.