Remote Luxury Travel Experience Specialist

manatal-264; Napoli; Remoto; EUR 32.000 - 48.000; Tempo pieno

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional journeys for discerning clients. This fully remote role emphasizes high-quality service, meticulous attention to detail, and proactive coordination before, during, and after trips.

You will collaborate with clients to tailor leisure and luxury itineraries, confirm bookings, and communicate essential travel requirements.

Competenze

• Customer service experience in travel, hospitality, or a related field preferred.
• Strong communication and interpersonal skills are essential.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools and booking platforms.

Mansioni

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations and itinerary updates.
• Communicate essential travel details and agency guidelines to clients.
• Monitor bookings for accuracy and follow up to confirm satisfaction.
• Resolve client questions or concerns with a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conoscenze

Communication

Interpersonal skills

Remote work

Organization

Attention to detail

Tech-savvy

Strumenti

Booking platforms

CRM systems

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional journeys for discerning clients. This fully remote role emphasizes high-quality service, meticulous attention to detail, and proactive coordination before, during, and after trips.

You will collaborate with clients to tailor leisure and luxury itineraries, confirm bookings, and communicate essential travel requirements.