Remote Italian-Speaking Support Specialist – Greece

WW Talents; Genova; Remoto; EUR 14.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Remote work from Greece

Relocation support

Career development

International team

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join its fully remote international team. You will handle Italian customer inquiries via phone, email and chat, ensuring high-quality service, using CRM tools, and documenting interactions.

Role offers remote work from Greece, paid training, full relocation support for EU candidates, and a competitive salary package. Fluent Italian (C1/C2) and English (B2+) are required; prior CX experience is a plus, but not required.

Competenze

• Fluent Italian (C1/C2) and English (B2+) are required for training and internal communication.
• Experience in Customer Support is a plus, but not required.
• Strong communication, interpersonal, and problem-solving skills are essential.

Mansioni

• Provide professional customer support in Italian via phone, email and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Maintain high levels of customer satisfaction.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Fluent Italian

English B2+

Customer service

Communication skills

Problem solving

Remote work ability

Strumenti

CRM software

CRM platforms

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to join its fully remote international team. You will handle Italian customer inquiries via phone, email and chat, ensuring high-quality service, using CRM tools, and documenting interactions.

Role offers remote work from Greece, paid training, full relocation support for EU candidates, and a competitive salary package. Fluent Italian (C1/C2) and English (B2+) are required; prior CX experience is a plus, but not required.