Remote Italian-Speaking Customer Support Specialist (Greece)

WW Talents; Ancona; Remoto; EUR 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonus up to 10%

Fully paid training from day one

100% remote work from Greece

Relocation support (EU)

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join a fully remote team based in Greece. You will handle inquiries in Italian via phone, email and chat, and help customers with platform, product, and service questions.

The role offers paid training, an international multicultural environment, and the possibility of relocation support within the EU. English proficiency is required for training and internal communication.

Competenze

• Fluent in Italian with strong customer-facing communication.
• English B2+ for training and internal communication.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Italian language

English language

Customer service

CRM systems

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join a fully remote team based in Greece. You will handle inquiries in Italian via phone, email and chat, and help customers with platform, product, and service questions.

The role offers paid training, an international multicultural environment, and the possibility of relocation support within the EU. English proficiency is required for training and internal communication.