Remote Italian-Speaking Customer Support Specialist

WW Talents; Sicilia; Remoto; EUR 11.000 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

100% remote work

Relocation support

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to work fully remotely from anywhere in Greece. You will provide professional support in Italian via phone, email, and chat, respond to inquiries, and help customers with platform questions. Training is fully paid, with a competitive salary and relocation options for EU residents.

Join a multinational team, benefit from 14 salaries per year, and enjoy career development opportunities in a fast-paced remote environment.

Competenze

• Fluent Italian (C1/C2) and English (B2+) required.
• Previous customer support experience is a plus, but not required.
• Excellent communication and problem-solving skills.
• Ability to work autonomously in a remote environment.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions accurately in CRM and internal systems.
• Maintain high levels of customer satisfaction by following quality standards.
• Help customers understand platform features and benefits.

Conoscenze

Communication skills

Customer-focused

Empathy

Problem-solving

Remote work capability

Italian fluency

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to work fully remotely from anywhere in Greece. You will provide professional support in Italian via phone, email, and chat, respond to inquiries, and help customers with platform questions. Training is fully paid, with a competitive salary and relocation options for EU residents.

Join a multinational team, benefit from 14 salaries per year, and enjoy career development opportunities in a fast-paced remote environment.