Italian-Speaking Remote Customer Support Specialist

WW Talents; Padova; Remoto; EUR 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training from day one

100% remote work from Greece

International and multicultural team

Performance bonus up to 10%

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join a fully remote team based in Greece. You will handle inquiries in Italian via phone, email, and chat, helping customers with platform, product, and service questions while maintaining high satisfaction.

English proficiency is required for training and internal communications. No prior experience is required as paid training is provided and relocation support is available for EU candidates.

Competenze

• Fluent Italian and good English for training and internal communication.
• Strong communication and interpersonal skills.
• Ability to work independently in a fully remote environment.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

Conoscenze

Italian language

English language

Customer service

Communication skills

Problem solving

CRM systems

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join a fully remote team based in Greece. You will handle inquiries in Italian via phone, email, and chat, helping customers with platform, product, and service questions while maintaining high satisfaction.

English proficiency is required for training and internal communications. No prior experience is required as paid training is provided and relocation support is available for EU candidates.