Remote Italian-Speaking Customer Support Specialist — Portugal

Cross Border Talents; Roma; Remote; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Remote work based in Portugal

Relocation support package

Optional shared accommodation support for up to 12 months

Optional free Portuguese classes

Job summary

Cross Border Talents is seeking Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This role offers remote work from within Italy while assisting customers with their product-related questions.

The ideal candidate is fluent in Italian, has good English skills, and possesses strong communication and problem-solving abilities. The job includes a competitive salary, health insurance from Day 1, and relocation support for candidates interested in moving to Portugal.

Qualifications

• Fluency in Italian and a good level of English are essential.
• Candidates should have strong communication and problem-solving skills.
• Previous customer service experience is a plus.

Responsibilities

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Job description

Cross Border Talents is seeking Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This role offers remote work from within Italy while assisting customers with their product-related questions.

The ideal candidate is fluent in Italian, has good English skills, and possesses strong communication and problem-solving abilities. The job includes a competitive salary, health insurance from Day 1, and relocation support for candidates interested in moving to Portugal.