Remote Italian-Speaking Customer Support Specialist — Portugal

Cross Border Talents; Firenze; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation support

Optional free Portuguese classes

Job summary

Cross Border Talents is seeking Italian-speaking Customer Support Advisors for a leading international technology company. This role is remote within Portugal, targeting candidates currently living in Italy who are willing to relocate.

The ideal candidate will provide support through various channels while maintaining high standards of service. Required skills include fluency in Italian, good English, strong communication, and problem-solving capabilities. The role offers competitive compensation, meal allowances, and health insurance from Day 1.

Qualifications

• Fluency in Italian and good English level required.
• Strong communication and problem-solving skills are essential.
• Customer-oriented mindset and tech-savvy abilities.

Responsibilities

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Job description

Cross Border Talents is seeking Italian-speaking Customer Support Advisors for a leading international technology company. This role is remote within Portugal, targeting candidates currently living in Italy who are willing to relocate.

The ideal candidate will provide support through various channels while maintaining high standards of service. Required skills include fluency in Italian, good English, strong communication, and problem-solving capabilities. The role offers competitive compensation, meal allowances, and health insurance from Day 1.