Remote Italian-Speaking Customer Support Specialist — Portugal

Cross Border Talents; Torino; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation support

Optional free Portuguese classes

Job summary

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This opportunity allows candidates living in Italy to work remotely from within Portugal while receiving relocation support.

The role involves providing customer support via phone, email, and chat, assisting with product-related questions, and ensuring high-quality service. Fluency in Italian and good English is required along with strong communication skills.

Qualifications

• Fluency in Italian and a good level of English required.
• Strong communication and problem-solving skills are essential.
• Customer-oriented mindset with previous customer service experience preferred.

Responsibilities

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Job description

Cross Border Talents is hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This opportunity allows candidates living in Italy to work remotely from within Portugal while receiving relocation support.

The role involves providing customer support via phone, email, and chat, assisting with product-related questions, and ensuring high-quality service. Fluency in Italian and good English is required along with strong communication skills.