Remote Italian-Speaking Customer Support Specialist — Portugal

Cross Border Talents; Veneto; À distance; EUR 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation support for up to 12 months

Optional free Portuguese classes

Résumé du poste

Cross Border Talents is hiring for Italian-speaking Customer Support Advisors to work for a leading international technology company based in Lisbon, Portugal. This remote role is ideal for candidates in Italy open to relocating while working.

The successful candidates will handle customer support via various channels, assist with technical issues, and maintain customer satisfaction. Benefits include a competitive salary, meal allowance, health insurance, and relocation support.

Qualifications

• Fluency in Italian and a good level of English required.
• Strong communication and problem-solving skills essential.
• Customer-oriented mindset and tech-savviness preferred.

Responsabilités

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Connaissances

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Tech-savvy

Description du poste

Cross Border Talents is hiring for Italian-speaking Customer Support Advisors to work for a leading international technology company based in Lisbon, Portugal. This remote role is ideal for candidates in Italy open to relocating while working.

The successful candidates will handle customer support via various channels, assist with technical issues, and maintain customer satisfaction. Benefits include a competitive salary, meal allowance, health insurance, and relocation support.