Remote Italian Market Customer Care Specialist

Cross Border Talents; Piemonte; Remote; EUR 10,155 - 12,164; Full time

Benefits offered by this job

Relocation Support

Accommodation option

22 vacation days per year

Job summary

Cross Border Talents is looking for a Customer Support Representative to assist Italian-speaking customers while working remotely in Portugal. The role involves responding to customer inquiries through various channels and ensuring an excellent customer experience.

The position offers a salary of up to 1,000€ gross monthly, along with performance bonuses and additional perks such as accommodation options and vacation days. Don't miss this chance to join a multicultural team in a vibrant environment!

Responsibilities

• Respond to customer requests via email, chat, contact forms, and calls.
• Handle support tickets related to general queries, refunds, or incomplete services.
• Conduct outbound calls to promote products, collect feedback, and support customer success.

Job description

Cross Border Talents is looking for a Customer Support Representative to assist Italian-speaking customers while working remotely in Portugal. The role involves responding to customer inquiries through various channels and ensuring an excellent customer experience.

The position offers a salary of up to 1,000€ gross monthly, along with performance bonuses and additional perks such as accommodation options and vacation days. Don't miss this chance to join a multicultural team in a vibrant environment!