Remote Italian-Speaking Customer Support Specialist — Portugal

Cross Border Talents; Bari; Remote; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation support

Optional free Portuguese classes

Job summary

Cross Border Talents is seeking Italian-speaking Customer Support Advisors to join a leading international technology company. This role offers the chance to work remotely within Portugal while assisting customers from across the globe.

Successful candidates will provide support via phone, email, and chat, ensuring a high standard of service. Fluency in Italian and English is essential. A comprehensive relocation support package, including optional assistance with accommodation and language classes, is provided.

Qualifications

• Fluency in Italian and a good level of English are essential.
• Strong communication and problem-solving skills required.
• Prior customer service experience is preferred.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist users with product-related questions.
• Deliver high-quality customer service.
• Troubleshoot problems effectively.
• Maintain accurate records of customer interactions.

Skills

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Job description

Cross Border Talents is seeking Italian-speaking Customer Support Advisors to join a leading international technology company. This role offers the chance to work remotely within Portugal while assisting customers from across the globe.

Successful candidates will provide support via phone, email, and chat, ensuring a high standard of service. Fluency in Italian and English is essential. A comprehensive relocation support package, including optional assistance with accommodation and language classes, is provided.