Remote Italian Customer Advisor in Greece

Mercier Consultancy Group

Italia

Remote

EUR 25.000 - 33.000

Vollzeit

Vor 5 Tagen

Sei unter den ersten Bewerbenden

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Benefits dieser Stelle

Competitive salary

Training provided

Health insurance

Relocation package to Greece

Performance bonus

13th/14th salaries

Remote in Greece

Dynamic environment

Zusammenfassung

Mercier Consultancy Group is seeking an Italian Customer Advisor to join a remote role based in Greece. You will deliver support via phone, email, and chat in Italian, maintaining records and ensuring high-quality service while collaborating with teams to improve the customer journey.

Qualifications include native or fluent Italian and experience in customer service. The role offers relocation to Greece, full training, health insurance, and performance bonuses within a dynamic, supportive

Qualifikationen

Native or fluent Italian (spoken and written).
Experience in customer service or client-facing roles is advantageous.
Excellent communication and interpersonal skills.
Proficiency in using customer support software and CRM systems.
Ability to work independently and as part of a remote team.

Aufgaben

Deliver customer service via phone, email, and chat in Italian.
Address inquiries, resolve issues, and provide comprehensive support.
Maintain accurate records and document interactions.
Adhere to company policies to ensure high-quality service.
Collaborate with team and other departments to enhance the customer experience.
Identify opportunities to up-sell or cross-sell products/services.

Kenntnisse

Italian

Customer service

CRM software

Communication

Remote work

Tools