Italian Customer Advisor - Remote (Greece) with Relocation

Mercier Consultancy Group; Bardi; Remote; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Relocation package

Monthly bonus

13th and 14th salaries

Remote work in Greece

Fully paid training

Job summary

Mercier Consultancy Group is seeking an Italian Customer Advisor to support a global client base from Greece. This remote role requires native Italian, strong communication, and the ability to work independently in a distributed team.

You will receive fully paid training, health insurance, a relocation package, and a monthly bonus. Expect a competitive salary, 13th and 14th salaries, and flexible remote work within Greece.

Qualifications

• Native Italian (spoken and written)
• Experience in customer service or client-facing roles
• Excellent communication and interpersonal skills
• Proficiency with customer support software and CRM systems
• Ability to work independently and remotely within Greece

Responsibilities

• Deliver exceptional customer service via phone, email, and chat in Italian
• Address inquiries, resolve issues, and provide thorough support
• Maintain accurate customer records and document interactions
• Adhere to policies to ensure high-quality service delivery
• Collaborate with team and other departments to improve customer experience
• Identify opportunities to upsell or cross-sell where applicable
• Contribute to team goals and overall customer support success
• Continuously improve product knowledge and service standards

Skills

Italian (native)

Customer service

CRM experience

Remote work

Tools

CRM systems

Job description

Mercier Consultancy Group is seeking an Italian Customer Advisor to support a global client base from Greece. This remote role requires native Italian, strong communication, and the ability to work independently in a distributed team.

You will receive fully paid training, health insurance, a relocation package, and a monthly bonus. Expect a competitive salary, 13th and 14th salaries, and flexible remote work within Greece.