Remote Italian-Speaking Customer Advisor Greece Relocation

Cross Border Talents; Firenze; Remote; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Relocation package

Healthcare coverage

Paid training

Online Greek courses

Social events

Career progression

Job summary

Cross Border Talents is seeking a Customer Service Advisor for Italian-speaking remote work from Greece. The role involves handling queries in Italian, logging cases in CRM, and collaborating with the team to ensure high service standards.

Relocation is supported with flight, hotel accommodations, housing help, and ongoing training. A base salary plus performance bonus is offered, with healthcare coverage and social activities included.

Qualifications

• Handle customer queries in Italian via phone, chat & email.
• Strong communication and problem-solving skills are required.
• EU passport or Greek residency may be needed for relocation.

Responsibilities

• Handle customer queries via phone, chat & email in Italian.
• Provide accurate information and resolve issues with empathy.
• Log cases in CRM systems, follow-up, and track outcomes.
• Collaborate with team members to maintain service quality.

Skills

Italian language

Communication

Problem-solving

CRM systems

Tools

CRM systems

Job description

Cross Border Talents is seeking a Customer Service Advisor for Italian-speaking remote work from Greece. The role involves handling queries in Italian, logging cases in CRM, and collaborating with the team to ensure high service standards.

Relocation is supported with flight, hotel accommodations, housing help, and ongoing training. A base salary plus performance bonus is offered, with healthcare coverage and social activities included.