Remote Inside Sales & Pre-Sales Quotations Specialist

Gruppo WIKA; Arese; Hybrid; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Work-life integration

Mobile working

Flexible working hours

Pension scheme

Good development opportunities

Employee discounts

Attractive remuneration system

Health initiatives

Job summary

The WIKA Group in Arese, Lombardy, is seeking a skilled sales support specialist to provide remote and on-site assistance. You will handle commercial and technical inquiries, prepare quotes, and support pre-sales activities, collaborating with Area Sales Managers.

Important duties include maintaining CRM data, monitoring quotations, and coordinating with production to optimize processes. English at B2 level and a technical background are required for effective communication.

Qualifications

• Technical or scientific diploma or bachelor degree with 2+ years of experience.
• English (written and oral) at least B2 level.

Responsibilities

• Provide remote support to customers on commercial and technical matters.
• Prepare and issue commercial quotations with Area Sales Managers.
• Assist customers during pre-sales activities to identify technical product requirements.
• Maintain customer CRM data and update it regularly.
• Monitor quotations and follow up on activities.
• Clarify technical aspects of orders with internal sales specialists and align on pricing and margins.
• Coordinate with production units to optimize quotation processes.
• Support updating customer master data, price lists, and product data in CRM.

Skills

Customer communication

Technical discussions

CRM knowledge

Quotation preparation

Pre-sales support

English language (B2)

Education

Technical diploma or bachelor degree

Tools

CRM software

Quotation systems

Job description

The WIKA Group in Arese, Lombardy, is seeking a skilled sales support specialist to provide remote and on-site assistance. You will handle commercial and technical inquiries, prepare quotes, and support pre-sales activities, collaborating with Area Sales Managers.

Important duties include maintaining CRM data, monitoring quotations, and coordinating with production to optimize processes. English at B2 level and a technical background are required for effective communication.