Remote Customer Service & Compliance Administrator

Jobgether; Italia; Remote; EUR 22,000 - 32,000; Part time

Benefits offered by this job

Weekly payments

Fully remote

Free training and upskilling

Ongoing support and guidance

Access to international community of V

Contracted hours with defined duties

Job summary

Jobgether is seeking a Customer Service Administrator based in Italy to provide administrative and customer support for property compliance operations, coordinating health and safety inspections and acting as a primary contact for tenants, landlords, and service providers.

This remote role involves inbound and outbound calls, scheduling appointments, maintaining records, handling inquiries, and ensuring timely inspections while delivering professional service.

Qualifications

• Experience in customer service or administrative support.
• Excellent written and spoken English with a professional telephone manner.
• Strong numerical and data handling skills.
• Fast typing speed 60–70 WPM.
• Keen attention to detail and accuracy in records.

Responsibilities

• Make outbound calls to tenants to coordinate inspections.
• Handle inbound calls about inspections, scheduling, and services.
• Follow call scripts and maintain professional telephone manner.
• Coordinate inspection appointments between tenants, landlords and providers.
• Respond to inquiries about inspections and compliance procedures.
• Maintain accurate records of interactions and bookings.
• Follow up on missed appointments and reschedule as needed.
• Book inspection jobs and service appointments by phone and online.
• Communicate clearly with tenants about health and safety compliance.
• Support peak demand periods August–March.
• Collaborate with the customer support and admin team.
• Deliver efficient service as the business expands.

Skills

Customer service

Call handling

Appointment scheduling

Virtual assistance

Administrative support

English communication

Typing 60–70 WPM

Tools

Online booking systems

Administrative tools

Job description

Jobgether is seeking a Customer Service Administrator based in Italy to provide administrative and customer support for property compliance operations, coordinating health and safety inspections and acting as a primary contact for tenants, landlords, and service providers.

This remote role involves inbound and outbound calls, scheduling appointments, maintaining records, handling inquiries, and ensuring timely inspections while delivering professional service.