Remote Client Relations & Concierge Support Specialist

Assetara Limited; Torino; In loco; EUR 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

Assetara Limited is seeking a dedicated Client Relationship & Support Specialist to work remotely from Turin District 7, Italy. You will be the primary contact for clients, offering concierge-level account assistance and CRM administration while ensuring strict compliance.

In this role, you will deliver scheduled client calls, assist with platform navigation, and maintain accurate client notes. You will escalate red flags per company rules and uphold data protection standards throughout all

Competenze

• Strong written and verbal communication skills for client-facing interactions.
• Ability to manage time and work remotely with minimal supervision.
• Commitment to data privacy and anti-fraud protocols.

Mansioni

• Provide professional, warm, and concise communication within the Assetara workspace and approved tools.
• Deliver scheduled client calls, review portfolio context, and assist clients with platform navigation while adhering to compliance limits.
• Prioritize unread client threads, manage SLA compliance, and conduct proactive outreach to clients.

Conoscenze

Client communication

Remote work discipline

Confidentiality & data protection

Compliance awareness

Strumenti

CRM software

Descrizione del lavoro

Assetara Limited is seeking a dedicated Client Relationship & Support Specialist to work remotely from Turin District 7, Italy. You will be the primary contact for clients, offering concierge-level account assistance and CRM administration while ensuring strict compliance.

In this role, you will deliver scheduled client calls, assist with platform navigation, and maintain accurate client notes. You will escalate red flags per company rules and uphold data protection standards throughout all