Remote Application Consultant - Life Sciences Diagnostics

Leica Biosystems Inc.; Lombardia; Remote; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Company car

Meal vouchers

Benefits package

Job summary

Leica Biosystems is seeking an Application Consultant to provide applications support and training for Leica instruments across the defined territory, ensuring maximum uptime through optimized reagents and workflows. This fully remote role reports to the SEM Preanalytics & Application Support Manager within the Applications team.

You will deliver on-site troubleshooting, plan customer trainings and demonstrations, and collaborate with Sales, Service and Care teams to gather market insights

Qualifications

• Bachelor’s degree or equivalent in a scientific discipline.
• Hands-on experience supporting, operating, or training users on laboratory instruments.
• Experience delivering technical product demonstrations or structured user training.
• Ability to prepare technical documentation and work with tender-related materials.

Responsibilities

• Deliver application support for Leica instruments and reagents, including on-site troubleshooting of application issues and first-line diagnosis of basic hardware and software failures
• Plan and deliver customer training, instrument and reagent demonstrations, and workflow guidance for the assigned territory. Optimize reagent use, protocols, and system performance to maximize instrument uptime, customer retention, and reagent order intake
• Support Customer Care and the Tender Office with technical documentation, tender responses, and product coding for solutions supplied in the assigned area
• Partner with the local Sales, Service, Customer Care, and Applications teams to gather market intelligence, support commercial opportunities, protect installed base business, and contribute to sales growth and margin

Skills

Application support

Training delivery

Customer training

Technical documentation

Education

Bachelor's degree in Biology, Biomedical Laboratory Science, Biotechnology, Chemistry

Tools

Product codes

Job description

Leica Biosystems is seeking an Application Consultant to provide applications support and training for Leica instruments across the defined territory, ensuring maximum uptime through optimized reagents and workflows. This fully remote role reports to the SEM Preanalytics & Application Support Manager within the Applications team.

You will deliver on-site troubleshooting, plan customer trainings and demonstrations, and collaborate with Sales, Service and Care teams to gather market insights