Regional MSP Tech Enablement Lead

Cisco Systems; Monza; On-site; EUR 85,000 - 120,000; Full time

Benefits offered by this job

Incentive compensation

Job summary

Cisco Systems is seeking a Regional MSP Partner Technical Manager to drive MSP enablement and technical excellence across Splunk-based managed services. You will collaborate with MSPs to validate architectures, design observability-led offerings, and optimize cost structures for on-prem and cloud deployments.

In this role you will co-develop solutions that blend Splunk ITSI with Splunk Observability or AppDynamics, lead a regional technical community, and build scalable cross-functional

Qualifications

• 5+ years working with MSPs in technical roles (pre-sales, solution architecture, enablement, or delivery).
• Experience deploying/configuring Splunk Cloud and Splunk Enterprise.
• Experience implementing Splunk ITSI and Splunk Observability or AppDynamics.
• Experience MSP operations including onboarding and architecture validation.
• Excellent presentation skills.
• Ability to translate complex concepts for diverse audiences.
• Strong collaboration and relationship-building with partners and cross-functional teams.

Responsibilities

• Lead MSP onboarding, including architecture validation and operational model design.
• Review and optimize Splunk architectures for performance across on-prem and cloud.
• Develop observability-focused MSP offerings combining ITSI with Splunk Observability or AppDynamics.
• Advise on cost-optimized architectures to support packaging and automation of MSP services.
• Oversee architectural assessments with Splunk Professional Services for continuous improvement.
• Build regional technical community through roundtables and knowledge sessions.
• Deliver targeted enablement to close MSP capability gaps and raise engineering maturity.
• Collaborate with cross-functional teams to align with Splunk and Cisco architectures, frameworks, and go-to-market motions.

Skills

MSP experience

Solution architecture

Pre-sales

Splunk Cloud

Splunk Enterprise

ITSI

Observability

Cross-functional collaboration

Tools

Splunk Cloud

Splunk Enterprise

Splunk ITSI

Splunk Observability

AppDynamics

Job description

Cisco Systems is seeking a Regional MSP Partner Technical Manager to drive MSP enablement and technical excellence across Splunk-based managed services. You will collaborate with MSPs to validate architectures, design observability-led offerings, and optimize cost structures for on-prem and cloud deployments.

In this role you will co-develop solutions that blend Splunk ITSI with Splunk Observability or AppDynamics, lead a regional technical community, and build scalable cross-functional