Head Of Technical Partner Management (South-Eastern Europe)

Trend Micro; Sicilia; On-site; EUR 120,000 - 160,000; Full time

Benefits offered by this job

Competitive package

Collaborative, cross-border team

Job summary

Trend Micro is seeking a Head of Technical Partner Management for South-Eastern Europe based in Palermo, Sicily. You will build and scale a high-performing regional TPM team, drive partner success, and influence Europe-wide strategy through proactive technical engagement and cross-functional collaboration.

You will own the regional operating model, govern governance forums, and coach leaders to deliver measurable outcomes for partners and Trend Micro.

Qualifications

• 5+ years in technical partner management or equivalent leadership.
• Direct people management experience with mentoring and performance reviews.
• Working knowledge of cybersecurity solutions (Endpoint, Cloud, Network, SIEM).

Responsibilities

• Lead TrendAI’s South-Eastern Europe Technical Partner Management with regional vision and operating model.
• Build and scale a high-performing team delivering partner success and revenue.
• Coordinate with Channel, Services, Solutions and Product leadership on targets.
• Lead executive engagements with high-value partners and renewal readiness.
• Monitor partner engagement quality and act on satisfaction metrics and feedback.
• Recruit, onboard and integrate TPMs as the team scales.

Skills

Technical partner management

Channel engineering

Solution architecture

People management

Cybersecurity knowledge

Cross-functional influence

Strategic thinking

Stakeholder management

Distributed multi-region leadership

Job description

In this role you lead TrendAI’s South-Eastern Europe Technical Partner Management, building and scaling a high-performing team that drives partner success and measurable revenue through proactive technical engagement. You set the regional vision, govern the operating model, and collaborate with cross-functional leaders to align with Europe-wide strategy. You’ll influence partner programs, executive engagements, and regional governance to deliver impact for partners and TrendAI. This is a strategic, hands-on leadership role at the intersection of technology and channel growth.

• Competitive package
• collaborative, cross-border team environment
• Own the South-Eastern partner engagement operating model end-to-end, ensuring technical ownership and outcomes from onboarding to renewal
• Lead and coach the regional team to deliver performance through development plans and feedback
• Identify and close performance gaps via targeted enablement and coaching
• Balance regional coverage with cross-regional initiatives for maximum impact
• Ensure each partner has a dedicated TPM with clear accountability and cadence
• Track partner engagement quality and act on satisfaction metrics and feedback
• Lead or co-lead executive engagements with high-value partners
• Champion renewal readiness and partner technical satisfaction as key outcomes
• Collaborate with North-Western TPM leadership to align Europe-wide strategies
• Coordinate with Channel, Services, Solutions, and Product leadership to align with broader revenue targets
• Represent the South-Eastern region in governance and planning forums
• Recruit, onboard, and integrate new TPMs as the team scales
• Design region-specific training and development plans with specialist teams
• Develop specialist capabilities aligned to partner portfolio needs
• Establish peer-learning and knowledge-sharing across the business unit
• 5+ years in technical partner management, channel engineering, solution architecture, or equivalent leadership
• Direct people management experience with mentoring and performance management
• Working knowledge of cybersecurity solutions (Endpoint, Cloud, Network, SIEM, threat intelligence)
• Experience managing distributed, multi-region teams
• Strong cross-functional influence and stakeholder management skills
• Cross-functional influence
• Strategic thinking
• Cybersecurity solutions knowledge (Endpoint, Cloud, Network, SIEM, threat intel)
• Understanding of partner business models and service catalogues
• Knowledge of partner ecosystems (e.g., Microsoft)

Head of Technical Partner Management (South-Eastern Europe) palermo, sicilia, it