Receptionist & Study Advisor - Ferrara

Wall Street Institute Master Italia s.r.l.; Ferrara; On-site; EUR 18,000 - 24,000; Full time

Job summary

Wall Street English Italy is recruiting Study Advisors in Ferrara to welcome clients and students, book classes, and support learners throughout their courses.

The role emphasizes a warm, welcoming environment, tracking attendance and progress, providing study advice, and motivating students toward their learning objectives. A C1 level in Italian and English, plus strong interpersonal skills, are required; flexible scheduling and team collaboration are valued.

Qualifications

• Minimum C1 level of Italian
• Minimum C1 level of English
• Excellent interpersonal skills - patient, responsible, and empathetic
• Dedicated and dynamic within a team environment
• Inspiring and supportive to Students
• Willingness to work a flexible schedule based on students’ needs
• Well presented
• Time spent in an English-speaking country an advantage

Responsibilities

• welcoming clients and students
• booking classes and carrying out follow-up
• contributing to reaching the service department Key Performance Indicators.
• promoting good study habits
• providing study advice and motivating students towards their learning objective
• providing feedback on students’ progress to facilitate renewal and referral appointments

Skills

Interpersonal skills

English proficiency

Italian proficiency

Flexible schedule

Well presented

Team player

Motivational

Empathetic

Patient

Job description

careers Receptionist & Study Advisor - Ferrara

Receptionist & Study Advisor - Ferrara

Study Advisor 23 set 2026

Wall Street English Italy is recruiting Study Advisors in Ferrara

Company Information

We are Wall Street English, the premier provider of English language instruction for individuals and corporate clients around the world. Our innovative blended learning method integrates the best of proven learning approaches to provide the most effective English language instruction available for adults.

Founded in 1972, Wall Street English has over 350 learning centers located in 30 territories in Africa, Asia, Europe, Latin America, and the Middle East. We have provided instruction to over 3 million people with a current enrollment of over 200,000 students. Our mission is to help people Change Their Futures by achieving their dreams of learning English. For more information please look at: www.wallstreetenglish.com and www.wallstreet.it

Profile

Job Details

The Receptionist/Study Advisor reports to the Service Manager and is responsible for creating a warm and welcominglearning environment. The receptionist takes care of students’ class attendance and progress andis responsible for the educational support of the students during their course. The Study Advisor contributes to the students’ learning,motivates and gives feedback.

Duties include:

• welcoming clients and students
• booking classes and carrying out follow-up
• contributing to reaching the service department Key Performance Indicators.
• promoting good study habits
• providing study advice and motivating students towards their learning objective
• providing feedback on students’ progress to facilitate renewal and referral appointments

Your Profile

• Minimum C1 level of Italian
• Minimum C1 level of English
• Excellent interpersonal skills - patient, responsible, and empathetic
• Dedicated and dynamic within a team environment
• Inspiring and supportive to Students
• Willingness to work a flexible schedule based on students’ needs
• Well presented
• Time spent in an English-speaking country an advantage