Study Advisor & Receptionist - Flexible Schedule

Wall Street Institute Master Italia s.r.l.; Ferrara; Hybrid; EUR 18,000 - 24,000; Full time

Job summary

Wall Street English Italy is recruiting Study Advisors in Ferrara to welcome clients and students, book classes, and support learners throughout their courses.

The role emphasizes a warm, welcoming environment, tracking attendance and progress, providing study advice, and motivating students toward their learning objectives. A C1 level in Italian and English, plus strong interpersonal skills, are required; flexible scheduling and team collaboration are valued.

Qualifications

• Minimum C1 level of Italian
• Minimum C1 level of English
• Excellent interpersonal skills - patient, responsible, and empathetic
• Dedicated and dynamic within a team environment
• Inspiring and supportive to Students
• Willingness to work a flexible schedule based on students’ needs
• Well presented
• Time spent in an English-speaking country an advantage

Responsibilities

• welcoming clients and students
• booking classes and carrying out follow-up
• contributing to reaching the service department Key Performance Indicators.
• promoting good study habits
• providing study advice and motivating students towards their learning objective
• providing feedback on students’ progress to facilitate renewal and referral appointments

Skills

Interpersonal skills

English proficiency

Italian proficiency

Flexible schedule

Well presented

Team player

Motivational

Empathetic

Patient

Job description

Wall Street English Italy is recruiting Study Advisors in Ferrara to welcome clients and students, book classes, and support learners throughout their courses.

The role emphasizes a warm, welcoming environment, tracking attendance and progress, providing study advice, and motivating students toward their learning objectives. A C1 level in Italian and English, plus strong interpersonal skills, are required; flexible scheduling and team collaboration are valued.