Receptionist & Study Advisor - Ferrara

Wall Street English Catania; Lombardia; Vor Ort; EUR 21.000 - 27.000; Vollzeit

Zusammenfassung

Wall Street English Italy is seeking a proactive Study Advisor/Receptionist to welcome students and support their learning journey in Ferrara. You will manage class attendance, progress tracking and provide educational support during courses, helping students stay motivated and engaged.

The role requires flawless Italian and English (C1), excellent interpersonal skills, and a flexible schedule to meet student needs. A patient, dynamic team player who presents well will thrive in this environment.

Qualifikationen

• Candidates must hold at least C1 level in Italian and C1 level in English.
• Excellent interpersonal skills and ability to work well in a team.
• Flexible schedule to accommodate students' needs.
• Professional appearance and strong motivation to support learners.
• Experience abroad or time in an English-speaking country is advantageous.

Aufgaben

• Welcoming clients and students.
• Booking classes and carrying out follow-up.
• Contributing to reaching the service department KPIs.
• Promoting good study habits.
• Providing study advice and motivating students toward their learning objective.
• Providing feedback on students’ progress to facilitate renewal and referrals.

Kenntnisse

Italian fluency (C1)

English fluency (C1)

Interpersonal skills

Team player

Flexible schedule

Well presented

Motivates students

Experience in English-speaking country

Jobbeschreibung

Wall Street English Italy is recruiting Study Advisors in Ferrara

Company Information

We are Wall Street English, the premier provider of English language instruction for individuals and corporate clients around the world. Our innovative blended learning method integrates the best of proven learning approaches to provide the most effective English language instruction available for adults.

Founded in 1972, Wall Street English has over 350 learning centers located in 30 territories in Africa, Asia, Europe, Latin America, and the Middle East. We have provided instruction to over 3 million people with a current enrollment of over 200,000 students. Our mission is to help people Change Their Futures by achieving their dreams of learning English. For more information please look at: www.wallstreetenglish.com and www.wallstreet.it

Job Details

The Receptionist/Study Advisor reports to the Service Manager and is responsible for creating a warm and welcoming learning environment. The receptionist takes care of students’ class attendance and progress and is responsible for the educational support of the students during their course. The Study Advisor contributes to the students’ learning, motivates and gives feedback.

Duties Include

• welcoming clients and students
• booking classes and carrying out follow-up
• contributing to reaching the service department Key Performance Indicators.
• promoting good study habits
• providing study advice and motivating students towards their learning objective
• providing feedback on students’ progress to facilitate renewal and referral appointments

Your Profile

• Minimum C1 level of Italian
• Minimum C1 level of English
• Excellent interpersonal skills - patient, responsible, and empathetic
• Dedicated and dynamic within a team environment
• Inspiring and supportive to Students
• Willingness to work a flexible schedule based on students’ needs
• Well presented
• Time spent in an English-speaking country an advantage