Receptionist & Study Advisor — English Learning Support, Flexible

Wall Street English Catania; Lombardia; On-site; EUR 21,000 - 27,000; Full time

Job summary

Wall Street English Italy is seeking a proactive Study Advisor/Receptionist to welcome students and support their learning journey in Ferrara. You will manage class attendance, progress tracking and provide educational support during courses, helping students stay motivated and engaged.

The role requires flawless Italian and English (C1), excellent interpersonal skills, and a flexible schedule to meet student needs. A patient, dynamic team player who presents well will thrive in this environment.

Qualifications

• Candidates must hold at least C1 level in Italian and C1 level in English.
• Excellent interpersonal skills and ability to work well in a team.
• Flexible schedule to accommodate students' needs.
• Professional appearance and strong motivation to support learners.
• Experience abroad or time in an English-speaking country is advantageous.

Responsibilities

• Welcoming clients and students.
• Booking classes and carrying out follow-up.
• Contributing to reaching the service department KPIs.
• Promoting good study habits.
• Providing study advice and motivating students toward their learning objective.
• Providing feedback on students’ progress to facilitate renewal and referrals.

Skills

Italian fluency (C1)

English fluency (C1)

Interpersonal skills

Team player

Flexible schedule

Well presented

Motivates students

Experience in English-speaking country

Job description

Wall Street English Italy is seeking a proactive Study Advisor/Receptionist to welcome students and support their learning journey in Ferrara. You will manage class attendance, progress tracking and provide educational support during courses, helping students stay motivated and engaged.

The role requires flawless Italian and English (C1), excellent interpersonal skills, and a flexible schedule to meet student needs. A patient, dynamic team player who presents well will thrive in this environment.