Receptionist & Office Assistant

Roland Berger; Milano; On-site; EUR 28,000 - 34,000; Full time

Job summary

Roland Berger in Milan is seeking a proactive Reception/Office Administrator to support day-to-day operations in a fast-paced, international consulting environment.

You will welcome clients, manage front desk, coordinate calls and visitors, oversee meeting rooms, and assist with travel planning and calendar management for Partners.

The role is office-based with no remote work; Italian fluency and good English are essential, along with 2-3 years of related experience and strong MS Office skills.

Qualifications

• 2-3 years of reception/front office/EA/Office Management or Administrative Support experience.
• High school diploma or bachelor's degree.
• Strong proficiency in Microsoft Office.
• Excellent written and spoken Italian.
• Good command of English, both written and spoken.

Responsibilities

• Welcome clients, partners and colleagues, ensuring a professional office experience.
• Manage front desk activities, calls and visitor coordination.
• Oversee daily office operations, meeting room management, supplies and workplace organization.
• Coordinate domestic and international travel arrangements (flights, hotels, transfers).
• Provide administrative support to consultants and management.
• Support the Personal Assistant team and calendar/meeting coordination for Partners.

Skills

Front desk

Calendar management

Travel booking

Microsoft Office

Italian fluency

English proficiency

Education

High school diploma or bachelor's degree

Tools

Calendar management tools

Travel booking tools

Job description

Roland Berger is the only leading global strategy consultancy with European roots. Founded in 1967 and headquartered in Munich, we support companies worldwide as they navigate complex transformations - whether it’s strategic repositioning, boosting performance, or developing data-driven, AI-enabled solutions. With more than 50 offices in all major markets, we live our values of entrepreneurship, excellence, and empathy every day. Our team of 3,500 people combines sharp analytical thinking with genuine empathy, making us unique in our approach. Diversity is central to who we are, and we see it as a key driver of our success.

Job Description

We are seeking a professional, proactive, and service-oriented individual who thrives in a fast-paced setting and enjoys working with multiple stakeholders.This role is key to support the day-to-day operations of a dynamic and international consulting environment.

Key responsibilities:

• Welcome clients, Partnersand colleagues, ensuring a professional and high-quality office experience
• Manage front desk activities, incoming callsand visitor coordination
• Oversee the daily operations of the office, including meeting room management, office suppliesand workplace organization
• Coordinate domestic and international business travel arrangements, including flights, hotels, transfersand logistics
• Provide administrative and organizational support to consultants and management
• Support the Personal Assistant team and, depending on experience, progressively take responsibility for calendar management, meeting coordination, travel planning, and executive support for one or more Partners

Given the operational requirements and responsibilities of the position, this role office-based and does not include remote/smart working.

Qualifications

• 2-3 years of previous experience in Reception, Front Office, Executive Assistant, Office Managementor Administrative Support roles.
• A high school diploma or bachelor's degree
• Strong proficiency in Microsoft Office applications
• Familiarity with calendar management and business travel booking tools
• Excellent written and spoken Italian
• Good command of English, both written and spoken
• Strong organizational and multitasking skills, with the ability to work effectively in a fast-paced environment and interact with a variety of stakeholders
• A proactive, service-oriented mindset and strong attention to detail

Additional Information

If you have any questions, please feel free to reach out to Alessandra Cusatis and Arianna Chiopris ([e-mail] - [e-mail])