Receptionist & Office Assistant

Roland Berger; Lombardia; On-site; EUR 23,000 - 27,000; Full time

Job summary

Roland Berger in Lombardy, Italy, is seeking a professional Receptionist & Office Assistant to support a fast-paced, international consultancy environment. You will welcome clients, manage front desk, coordinate visitors, and oversee daily office operations.

The role requires 2-3 years of relevant experience, a high school diploma or degree, strong MS Office skills, and fluency in Italian and English. This office-based position offers a proactive team and opportunities for growth.

Qualifications

• 2-3 years of previous experience in Reception, Front Office, Executive Assistant, Office Management or Administrative Support roles.
• A high school diploma or bachelor's degree.
• Strong proficiency in Microsoft Office applications.
• Familiarity with calendar management and business travel booking tools.
• Excellent written and spoken Italian.
• Good command of English, both written and spoken.
• Strong organizational and multitasking skills, with the ability to work effectively in a fast-paced environment and interact with a variety of stakeholders.
• A proactive, service-oriented mindset and strong attention to detail.

Responsibilities

• Welcome clients, Partners and colleagues, ensuring a professional and high-quality office experience
• Manage front desk activities, incoming calls and visitor coordination
• Oversee the daily operations of the office, including meeting room management, office supplies and workplace organization
• Coordinate domestic and international business travel arrangements, including flights, hotels, transfers and logistics
• Provide administrative and organizational support to consultants and management
• Support the Personal Assistant team and, depending on experience, progressively take responsibility for calendar management, meeting coordination, travel planning, and executive support for one or more Partners

Skills

Reception

Front Office

Executive Support

Multitasking

Education

Diploma or Degree

Tools

Microsoft Office

Job description

Roland Berger is the only leading global strategy consultancy with European roots. Founded in 1967 and headquartered in Munich, we support companies worldwide as they navigate complex transformations - whether it’s strategic repositioning, boosting performance, or developing data-driven, AI-enabled solutions. With more than 50 offices in all major markets, we live our values of entrepreneurship, excellence, and empathy every day. Our team of 3,500 people combines sharp analytical thinking with genuine empathy, making us unique in our approach. Diversity is central to who we are, and we see it as a key driver of our success.

Job Description

Receptionist & Office Assistant

We are seeking a professional, proactive, and service-oriented individual who thrives in a fast-paced setting and enjoys working with multiple stakeholders. This role is key to support the day-to-day operations of a dynamic and international consulting environment.

Key responsibilities:

• Welcome clients, Partners and colleagues, ensuring a professional and high-quality office experience
• Manage front desk activities, incoming calls and visitor coordination
• Oversee the daily operations of the office, including meeting room management, office supplies and workplace organization
• Coordinate domestic and international business travel arrangements, including flights, hotels, transfers and logistics
• Provide administrative and organizational support to consultants and management
• Support the Personal Assistant team and, depending on experience, progressively take responsibility for calendar management, meeting coordination, travel planning, and executive support for one or more Partners

Given the operational requirements and responsibilities of the position, this role office-based and does not include remote/smart working.

Qualifications

• 2-3 years of previous experience in Reception, Front Office, Executive Assistant, Office Management or Administrative Support roles.
• A high school diploma or bachelor's degree
• Strong proficiency in Microsoft Office applications
• Familiarity with calendar management and business travel booking tools
• Excellent written and spoken Italian
• Good command of English, both written and spoken
• Strong organizational and multitasking skills, with the ability to work effectively in a fast-paced environment and interact with a variety of stakeholders
• A proactive, service-oriented mindset and strong attention to detail

Additional Information

If you have any questions, please feel free to reach out to Alessandra Cusatis and Arianna Chiopris ([e-mail] - [e-mail])