Receptionist - Front Desk (f/m/d)

Meininger Hotel Venice S.r.l.; Venezia; Sur place; EUR 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Overpayment depending on experience

Extra vacation days

Online language courses

Staff Nights Program & discounts

Résumé du poste

MEININGER Venezia Mestre is seeking a friendly Receptionist (f/m/d) for part-time work. You welcome guests, manage check-ins/check-outs, and support guest inquiries with tips on local attractions.

You will handle admin tasks like invoicing and hour registration, and may assist in breakfast service and bar operations. We value hospitality experience, basic front office software knowledge (ASSD, Fidelio, SIHOT), and fluency in English and Italian.

Qualifications

• Hospitality experience of at least 1 year.
• Knowledge of a front office system (ASSD, Fidelio, SIHOT).
• Outgoing personality and ability to work in a bustling, dynamic environment.
• Fluent in English (B2) and Italian.

Responsabilités

• Welcome guests and handle check-ins/check-outs to optimize occupancy.
• Respond to guests’ inquiries and advise on local attractions and services.
• Handle invoicing, hour registration, online reputation checks and quality control.
• Assist in F&B tasks during breakfast, dinner, and bar shifts.

Connaissances

Hospitality experience

Guest service

Team player

Shifts availability

Outils

ASSD

Fidelio

SIHOT

Description du poste

Receptionist (f/m/d) MEININGER Venezia Mestre Part-time

Are you a people person who wants to create and share memorable experiences with our guests?

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel. We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

• You act as a great host and create a memorable stay for our guests
• You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone inquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
• You enjoy diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts

YOUR PROFILE

• You possess initial experience and are passionate about hospitality (at least one year)
• You have some knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You can work in shifts, and also available on the weekends and night shifts
• You are fluent in English (B2) and Italian

WHAT MEININGER OFFERS

• Attractive salary (collective agreement plus overpayment depending on experience and qualifications)
• Extra vacation days (max. 5) for every year with MEININGER, company jubilees 2 days paid for humanitarian activities
• Online language courses
• MEININGER Staff Nights Program & discounts for friends and family
• Employee events and team activities: M-Days, Winter party, team building events
• Growth and development opportunities as part of an internationally expanding organization
• Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees and their families
• Gift Vouchers for Special Occasions: Provided on birthdays, anniversaries, and other key milestones

STEP IN & EXPLORE our hotel: MEININGER Hotel Venice

Contact: Matteo Bisinella (Hotel Manager)

Remote Type: On Site

MEININGER is an international budget hotel with hostel-like facilities. MEININGER hotels have a simple formula: provide superb modern accommodation at an affordable price so all types of travelers can explore Europe’s most vibrant cities. The central location, high quality furnishings and fair prices appeal to people of all ages and backgrounds. There are plenty of good reasons to join MEININGER Team! We offer a professional, diverse and challenging working environment that values independence and autonomy. We appreciate colleagues who share our passion for hospitality, think outside the box and are committed to MEININGER success!

We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity. We welcome candidates from different backgrounds, cultures, life preferences and experiences.