Receptionist - Front Desk (f/m/d)

MEININGER Hotels; Mestre; On-site; EUR 12,000 - 19,000; Part time

Benefits offered by this job

Attractive salary

Extra vacation days

Volunteer days

Language courses

Staff events

Employee discounts

Job summary

MEININGER Venezia Mestre is seeking a part-time Receptionist to welcome guests, manage check-ins and check-outs, and assist with local insights and administrative tasks. The role involves shifts, including weekends and nights, in a dynamic hostel-hotel hybrid environment.

You should have at least one year of hospitality experience, some knowledge of front office systems (ASSD, Fidelio, SIHOT), and fluency in English and Italian. The position offers opportunities for growth and staff programs.

Qualifications

• Experience in hospitality is preferred (at least 1 year).
• Fluent in English (B2) and Italian.
• Willing to work shifts, weekends, and nights.
• Team-oriented with a proactive, guest-focused attitude.

Responsibilities

• Welcome guests on arrival and manage check-ins/check-outs.
• Answer guest inquiries and provide local recommendations.
• Handle invoicing, hour registration, and online reputation tasks.
• Support F&B tasks occasionally (breakfast/dinner/bar) as needed.
• Collaborate with colleagues to maintain operations and occupancy.

Skills

Hospitality mindset

Guest service

Team player

Shift flexibility

Tools

ASSD

Fidelio

SIHOT

Job description

Part-time Receptionist (f/m/d) at MEININGER Venezia Mestre.

Are you a people person who wants to create and share memorable experiences with our guests?

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel. We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

• You act as a great host and create a memorable stay for our guests
• You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone inquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
• You enjoy diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts

YOUR PROFILE

• You possess initial experience and are passionate about hospitality (at least one year)
• You have some knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You can work in shifts, and also available on the weekends and night shifts
• You are fluent in English (B2) and Italian

What Meininger Offers

• Attractive salary (collective agreement plus overpayment depending on experience and qualifications)
• Extra vacation days (max. 5) for every year with MEININGER, company jubilees
• 2 days paid for humanitarian activities
• Online language courses
• MEININGER Staff Nights Program & discounts for friends and family
• Employee events and team activities: M-Days, Winter party, team building events
• Growth and development opportunities as part of an internationally expanding organization
• Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees and their families
• Gift Vouchers for Special Occasions: Provided on birthdays, anniversaries, and other key milestones

We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity. We welcome candidates from different backgrounds, cultures, life preferences and experiences.

STEP IN & EXPLORE our hotel: MEININGER Hotel Venice

Contact: Matteo Bisinella (Hotel Manager)

Remote Type

On Site