Receptionist

Sass Dlacia S.p.A.; Bolzano; Ibrido; EUR 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

Sass Dlacia S.p.A. is seeking a friendly, well-organised Reception team member for Camping Sass Dlacia.

You will be the main point of contact for guests from arrival to departure, handling front desk activities and daily guest support with professionalism and genuine hospitality. The role requires strong communication, organisation, and the ability to manage multiple tasks while remaining helpful during busy periods.

Competenze

• Previous experience in Reception/Front Office or hospitality is a plus.
• Knowledge of foreign languages is beneficial.
• Strong communication, organisation, problem solving, reliability and team spirit are valued.

Mansioni

• Welcome guests and manage check-in, check-out, and front desk activities.
• Provide information about the property, its services, the local area, and experiences.
• Manage bookings, requests, changes, and guest communications across channels.
• Handle cashiering activities and payments related to guests’ stays.
• Collaborate with Housekeeping, Maintenance, Food & Beverage, and other departments to ensure smooth service.
• Address guest requests or issues with care, efficiency, and a solution-oriented approach.

Descrizione del lavoro

Welcome our guests and support them throughout every stage of their stay, turning each interaction into a thoughtful and authentic experience.

You will join the Reception team at Camping Sass Dlacia and become one of the main points of contact for our guests, from arrival to departure.

You will take care of front desk activities and daily guest support, providing information, assistance, and solutions with professionalism and genuine friendliness.

We are looking for someone positive, well organised, and reliable, able to understand guest needs and work closely with the different departments of the property.

• Welcome guests and manage check-in, check-out, and front desk activities.
• Provide information about the property, its services, the local area, and available experiences.
• Manage bookings, requests, changes, and guest communications across different channels.
• Handle cashiering activities and payments related to guests’ stays.
• Work closely with Housekeeping, Maintenance, Food & Beverage, and other departments to ensure smooth and well-organised service.
• Handle guest requests or issues with care, efficiency, and a solution-oriented approach.

A positive, precise, and guest-focused person with strong interpersonal and organisational skills.

We are looking for someone who can manage multiple tasks and priorities while remaining attentive, helpful, and professional even during busy periods.

Previous experience in Reception, Front Office, or hospitality is a plus, as is knowledge of foreign languages and hotel management software. What matters most to us is communication skills, organisation, problem solving, reliability, and team spirit.

Step into Sass Dlacia world Find your place in our team.