Front Desk & Guest Experience Associate

Sass Dlacia S.p.A.; Bolzano; Ibrido; EUR 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

Sass Dlacia S.p.A. is seeking a friendly, well-organised Reception team member for Camping Sass Dlacia.

You will be the main point of contact for guests from arrival to departure, handling front desk activities and daily guest support with professionalism and genuine hospitality. The role requires strong communication, organisation, and the ability to manage multiple tasks while remaining helpful during busy periods.

Competenze

• Previous experience in Reception/Front Office or hospitality is a plus.
• Knowledge of foreign languages is beneficial.
• Strong communication, organisation, problem solving, reliability and team spirit are valued.

Mansioni

• Welcome guests and manage check-in, check-out, and front desk activities.
• Provide information about the property, its services, the local area, and experiences.
• Manage bookings, requests, changes, and guest communications across channels.
• Handle cashiering activities and payments related to guests’ stays.
• Collaborate with Housekeeping, Maintenance, Food & Beverage, and other departments to ensure smooth service.
• Address guest requests or issues with care, efficiency, and a solution-oriented approach.

Descrizione del lavoro

Sass Dlacia S.p.A. is seeking a friendly, well-organised Reception team member for Camping Sass Dlacia.

You will be the main point of contact for guests from arrival to departure, handling front desk activities and daily guest support with professionalism and genuine hospitality. The role requires strong communication, organisation, and the ability to manage multiple tasks while remaining helpful during busy periods.