Pub Assistant Manager: Lead Teams Deliver Great Experiences

Metropolitan Pub Company; Firenze; On-site; EUR 40,000 - 46,000; Full time

Benefits offered by this job

33% discount on all brands

15% discount for family and friends

Employee assistance program

Enhanced maternity/paternity policies

Menopause friendly employer

50% discount at Greene King Inns

Refer a friend up to £1,500

Wagestream access

Retail discounts up to 30% with select

Discounts with partners

Job summary

Metropolitan Pub Company is seeking an Assistant Manager in Firenze, Italy, to support the General Manager and lead the team in delivering exceptional customer experiences.

You will champion brand standards, train team members, and ensure safety while maintaining high service quality. The role offers a competitive salary with bonuses and service charge, and benefits across our branded pubs.

Qualifications

• We require strong communication and leadership abilities.
• Must deliver great customer experiences and maintain high standards.
• Ability to think on your feet and adapt during busy shifts.
• Attention to detail and upholding brand standards.
• English proficiency to perform role safely and understand allergen controls.

Responsibilities

• Support the General Manager in day-to-day running of the business and in their absence.
• Lead the team in delivering amazing experiences for our customers.
• Act as a role model for training and development.
• Champion brand standards and ensure customer and team safety at all times.

Skills

Leadership

Communication

Customer experience

Adaptability

Attention to detail

English proficiency

Job description

Metropolitan Pub Company is seeking an Assistant Manager in Firenze, Italy, to support the General Manager and lead the team in delivering exceptional customer experiences.

You will champion brand standards, train team members, and ensure safety while maintaining high service quality. The role offers a competitive salary with bonuses and service charge, and benefits across our branded pubs.