Program Manager - Technology

Edenred Se; Milano; Hybrid; EUR 43,000 - 53,000; Full time

Benefits offered by this job

Smart-working (10 days/month)

Ticket Restaurant®

Welfare Plan

Comprehensive health benefits

Job summary

Edenred is seeking a Program Manager to join the Technology Department to manage complex technology transformation programs. You will ensure end-to-end governance, alignment of IT and business stakeholders, and delivery against targets, across multiple platforms and systems.

With ~5 years in IT project/program management and a PMI/PRINCE2-like approach, you will influence cross-functional teams, drive KPIs, and participate in governance with vendors. English fluency is required.

Qualifications

• Approximately 5 years in program/project management within IT or digital transformation.
• Experience coordinating multi-system technology projects with IT and business stakeholders.
• PM certifications (PMP/PRINCE2) are a plus.

Responsibilities

• Support planning and management of complex technology transformation programs across streams.
• Translate system evolution needs into structured project initiatives with cross-functional teams.
• Monitor KPIs, milestones, and risk management for programs.
• Coordinate governance across IT, stakeholders, and external vendors.
• Prepare reporting for management and steering committees.

Skills

Program management

Stakeholder management

Agile

Waterfall

English

Education

Bachelors in Computer Engineering or related field

Job description

Faites un pas en avant et laissez-vous surprendre par Edenred. Chaque jour, nous fournissons des solutions innovantes pour améliorer la vie de millions de personnes, en connectant les employés, les entreprises et les commerçants dans le monde entier. Nous savons qu'il y a des centaines de façons pour vous d'évoluer. Avec nous, vous développerez vos compétences dans un environnement multiculturel, stimulant et dynamique. Osez rejoindre Edenred et préparez-vous à vous épanouir dans une entreprise internationale qui vous offrira des opportunités infinies. La méritocratie fait partie de notre ADN. Chez Edenred, nous reconnaissons, recrutons et développons tous les talents. Venez comme vous êtes, dans le respect de votre singularité et contribuer à l'aventure Edenred avec nous.

Nous nous engageons à prévenir toute forme de discrimination et à proposer à tous nos candidats des opportunités égales indépendamment de leur genre et expression de genre, handicap, origine, croyance religieuse et orientation sexuelle ou tout autre critère.

YOU WILL VIBE WITH US

We are looking for a Program Manager to join the Technology Department, with the objective of supporting the management and coordination of complex technology transformation programs. The role will be responsible for ensuring the end-to-end governance of strategic initiatives impacting multiple systems and business functions, guaranteeing stakeholder alignment, activity monitoring, risk management, and delivery targets.

Key Responsibilities

• Support the planning and management of complex technology transformation programs, ensuring coordination across multiple project streams.
• Collaborate with Technology and Business teams to translate system evolution needs into structured project initiatives.
• Monitor program progress through project KPIs, milestones, and performance indicators.
• Manage and coordinate program governance activities, ensuring alignment between IT teams, business stakeholders, and external vendors.
• Identify, monitor, and mitigate project risks and issues, ensuring continuity and effectiveness of delivery.
• Support the definition and implementation of program management frameworks and methodologies within the Technology department.
• Ensure coordination across initiatives involving multiple platforms and application systems, particularly in projects related to: digital channel evolution, legacy system modernization, and system/platform integration.
• Prepare reporting and monitoring materials for management and program steering committees.

WE WILL VIBE WITH YOU

• Degree in Computer Engineering or a related field.
• Experience (approximately 5 years) in project/program management roles, preferably within IT or digital transformation environments.
• Solid understanding of the dynamics of developing and managing complex, multi-system technology projects.
• Experience coordinating both technical and business stakeholders.
• Familiarity with program and project management methodologies and tools (e.g., Agile, Waterfall, or hybrid models).
• Ability to define and monitor project KPIs, milestones, and risk management processes.
• Strong organizational, communication, and stakeholder management skills.
• Experience in digital transformation or legacy system modernization projects.
• Project/program management certifications (e.g., PMP, PRINCE2, or equivalent) are a plus.
• Fluent English.

OTHER DETAILS

Permanent Contract CCNL Commercio

Gross Annual Salary (RAL) starting from € 48.000, determined on the basis of objective and transparent criteria, including professional experience gained, specialized technical skills, the level of autonomy and responsibility required, and alignment with the company's compensation and job classification framework

Performance bonus in line with the company's incentive plan

• Smart-working (10 days/month)
• Ticket Restaurant®
• Welfare Plan
• Comprehensive health benefits, including supplementary medical insurance, accident protection and life coverage

EQUAL OPPORTUNITIES AND HIRING PROCESS

Edenred fosters an inclusive workplace grounded in equal opportunity, with recruitment and career development processes based on fairness, transparency, and merit. Candidates are assessed without discrimination on the basis of gender, age, ethnicity, social background, nationality, sexual orientation, personal or religious beliefs, disability, or any other legally protected characteristic.

L’état d’esprit Edenred

Nous sommes une entreprise unique. Nous recherchons de nouveaux collaborateurs prêts à prendre part à l’aventure Edenred avec la même énergie et la même passion que nous. Vous vous sentirez naturellement à l’aise chez Edenred, si vous aimez repousser les limites, expérimenter, vous améliorer constamment, gagner et progresser. Nous recherchons des femmes et des hommes qui partagent notre ambition, avec cette recherche de performance, cette envie de nous remettre en question et de se mettre eux-mêmes au défi pour aller chaque jour plus loin. Nous recherchons des femmes et des hommes qui veulent vibrer avec nous.