Program Manager - Technology

Edenred; Milano; Hybrid; EUR 43,000 - 53,000; Full time

Benefits offered by this job

Smart-working

Ticket Restaurant

Welfare Plan

Comprehensive health benefits

Job summary

Edenred in Lombardia, Italy, is seeking a Program Manager to join the Technology Department. You will oversee end-to-end governance of complex transformation programs impacting multiple systems and business functions, ensuring stakeholder alignment, risk management, and on-time delivery.

The role requires around 5 years of experience in IT/project management, a degree in Computer Engineering or related field, and strong communication skills.

Qualifications

• 5+ years of experience in project/program management within IT or digital transformation environments.
• Degree in Computer Engineering or a related field.
• Experience coordinating both technical and business stakeholders.
• Familiarity with program and project management methodologies and tools (Agile, Waterfall, or hybrid).
• Ability to define and monitor project KPIs, milestones, and risk management processes.
• PMP/PRINCE2 certifications are a plus; Fluent English.

Responsibilities

• Support planning and management of complex technology transformation programs across multiple streams.
• Collaborate with Tech and Business teams to translate needs into structured initiatives.
• Monitor program progress via KPIs, milestones, and performance indicators.
• Coordinate program governance activities to align IT and business stakeholders and vendors.
• Identify, monitor, and mitigate risks and issues to ensure delivery continuity.
• Help define and implement PM frameworks and methodologies within the Technology department.
• Coordinate initiatives involving multiple platforms and applications (digital channel evolution, legacy modernization, integration).
• Prepare reporting and monitoring materials for management and steering committees.

Skills

Project/Program management

Stakeholder management

Digital transformation

Agile/Waterfall/hybrid

Fluent English

Education

Degree in Computer Engineering or related field

Job description

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a globalcompany that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

YOU WILL VIBE WITH US

We are looking for a Program Manager to join the Technology Department, with the objective of supporting the management and coordination of complex technology transformation programs.

The role will be responsible for ensuring the end-to-end governance of strategic initiatives impacting multiple systems and business functions, guaranteeing stakeholder alignment, activity monitoring, risk management, and delivery targets.

Key Responsibilities:

• Support the planning and management of complex technology transformation programs, ensuring coordination across multiple project streams.


• Collaborate with Technology and Business teams to translate system evolution needs into structured project initiatives.


• Monitor program progress through project KPIs, milestones, and performance indicators.


• Manage and coordinate program governance activities, ensuring alignment between IT teams, business stakeholders, and external vendors.


• Identify, monitor, and mitigate project risks and issues, ensuring continuity and effectiveness of delivery.


• Support the definition and implementation of program management frameworks and methodologies within the Technology department.


• Ensure coordination across initiatives involving multiple platforms and application systems, particularly in projects related to: digital channel evolution, legacy system modernization, and system/platform integration.


• Prepare reporting and monitoring materials for management and program steering committees.

WE WILL VIBE WITH YOU

• Degree in Computer Engineering or a related field.


• Experience (approximately 5 years) in project/program management roles, preferably within IT or digital transformation environments.


• Solid understanding of the dynamics of developing and managing complex, multi-system technology projects.


• Experience coordinating both technical and business stakeholders.


• Familiarity with program and project management methodologies and tools (e.g., Agile, Waterfall, or hybrid models).


• Ability to define and monitor project KPIs, milestones, and risk management processes.


• Strong organizational, communication, and stakeholder management skills.


• Experience in digital transformation or legacy system modernization projects.


• Project/program management certifications (e.g., PMP, PRINCE2, or equivalent) are a plus.


• Fluent English.

OTHER DETAILS

• Permanent Contract


• CCNL Commercio


• Gross Annual Salary (RAL) starting from € 48.000, determined on the basis of objective and transparent criteria, including professional experience gained, specialized technical skills, the level of autonomy and responsibility required, and alignment with the company’s compensation and job classification framework


• Performance bonus in line with the company’s incentive plan


• Smart-working (10 days/month)


• Ticket Restaurant®


• Welfare Plan


• Comprehensive health benefits, including supplementary medical insurance, accident protection and life coverage

EQUAL OPPORTUNITIES AND HIRING PROCESS

Edenred fosters an inclusive workplace grounded in equal opportunity, with recruitment and career development processes based on fairness, transparency, and merit.

Candidates are assessed without discrimination on the basis of gender, age, ethnicity, social background, nationality, sexual orientation, personal or religious beliefs, disability, or any other legally protected characteristic.